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Why Good Customer Service Means You’ll Never Have to Upsell

By |2019-10-14T12:45:27+11:00October 14, 2019|News|

One of the biggest challenges in retail is to move beyond the 'I’m just looking' phase. The next step is to get the base sale and then the upsell. There are never-ending selling strategies and tactics to implement to improve revenue. However, the one thing overlooked is the power of delivering excellent CX.

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