Mobile shopping is becoming more popular than ever in Australia. As such, it's more important than ever for online retailers to pay attention to the experience that consumers have via mobile devices. Greg Randall dissected three of Australia's leading makeup and skincare retailers and their mobile offering.
Jeanswest has recently announced they are in trouble. It’s never great to hear of any organisation going through this potential end of life, however, when this happens, other organisations should pause and take the opportunity to check oneself.
We identified three key strategies for retailers to meet — and exceed — shopper expectations going into peak season from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands.