BigCommerce has been named a 'Strong Performer" among B2C and B2B commerce suites in the 'Forrester Wave' report conducted by Forrester Research.
The Forrester Wave evaluates commerce suites in the B2C and B2B markets and scores them based on the vendor measurements. Furthermore, the Forrester Wave aims to ‘help digital business professionals select the right provider for their needs’.
BigCommerce has been the leader for e-commerce across Australia. The Forrester Wave has scored BigCommerce with the ‘highest possible scores’ in the six total criterion, and found that BigCommerce is the ‘best fit for companies that value streamlined operations across related functions’.
BigCommerce has been awarded the highest possible scores for the following categories:
- Expanded Sales Channels (B2C Wave)
- A/B and Multivariate Testing
- Platform Architecture
- Platform Integration
- Delivery Model
- Technology Partners and Marketplace (B2B Wave).
“BigCommerce has made tremendous progress in executing our product vision over the past few years, and we’re seeing more and more experience-driven mid-market and enterprise brands migrate to our platform to quickly bring differentiated shopping experiences to market,” said Brent Bellm, the CEO at BigCommerce.
“We believe that our placement as a Strong Performer in both Forrester Wave reports, along with the exciting new brands we’ve launched on the platform, validate the market shifting toward our open SaaS, best-of-breed approach to e-commerce.”
For customers that use BigCommerce, an important aspect of the platform is the useability and agility it provides for retailers.
The Forrester Wave reported that BigCommerce customers ‘appreciate how BigCommerce integrates partner-provided services to unify them within the business user interface’. Furthermore, the Forrester Wave report found that BigCommerce customers ‘like the culture and responsiveness of the support experience’.
B2C professionals interested in The Forrester Wave™: B2C Commerce Suites, Q2 2020 can download a complimentary copy here, and B2B professionals can download The Forrester Wave™: B2B Commerce Suites, Q2 2020 here.
Power Retail is dedicated to providing critical and live e-commerce retailer benchmarking data and shopper insights for the online retail industry. Click here to find out more about Power Retail E-Commerce Intelligence or here to sign-up for the free weekly Pulse Newsletter for more essential online retail content.