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CBA and BigCommerce Join Forces to Accelerate Online Growth

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By Published On: May 11, 20210 Comments

BigCommerce is teaming up with CBA to 'transform' its online offering. This partnership aims to make the development of an e-com platform easier for businesses and grow in size. 

The online boom has exceeded expectations in 2021, with ABS Research reporting online sales in January 63 percent higher than January 2020. This new partnership intends to nurture this growth for businesses across Australia.

“We’re incredibly excited about what our partnership with BigCommerce means for our merchant customers. We’ve seen a rapid shift online, particularly in the past year, and this partnership will help our business customers more easily establish and expand their online business,” explained James Fowle, CBA’s Executive General Manager for Everyday Business Banking.

“We know most business owners who are considering an online store think about building their website first and how they will take payments last. It’s important that we provide the best possible value to our customers, and it’s through partnerships such as this that we can help our business customers achieve their goals. The partnership means we can support customers from the first design decision all the way to the first sale.”

BigCommerce, a SaaS company, will also let merchants get paid faster, thanks to its Same Day Settlement – and will streamline the sign-up process using a dedicated phone line for BigCommerce CBA.

Shannon Ingrey, the Vice President and General Manager APAC for BigCommerce, noted that merchants need to get their products in the faces of their customers – this is increasingly becoming the online space.

“Our goal is to make it as easy as possible for our customers to have a broad omnichannel presence, and partnering with Australia’s leading bank provides greater opportunity for us to further support businesses in their efforts to strategically build, innovate and grow their online business,” he said.

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