CouriersPlease has announced it will now be the exclusive Australian delivery partner for global marketplace Wish.com.
CouriersPlease has announced a partnership with global marketplace Wish.com which will see it handling import clearance, and providing last mile delivery service for all its Australian deliveries.
The partnership will offer faster shipping times, with most deliveries expected to take 2 weeks to complete instead of the current 3, as well as more detailed and accurate tracking information for Wish.com customers.
Richard Thame, CEO of CouriersPlease, said, “This is a great opportunity for CouriersPlease, our Franchise Partners, and the communities they serve across Australia. We’re committed to connecting online retailers with their customers and to be trusted with Wish’s impressive platform which features thousands of merchants, is testament to our reputation in the industry. Our mission is to be the fastest growing parcel and courier service in Australia and this agreement is a significant step in our growth journey.”
Wish.com is a huge marketplace with over 1 million merchants operating on site from around the globe. Launched in 2010, the marketplace now operates in 60 countries.
CouriersPlease parent company, Singapore Post (SingPost) has headed the deal and hopes the partnership will improve overall customer satisfaction for Wish.com.
“We are proud to become a strategic logistics partner of Wish, bringing about seamless cross-border logistics solutions and shipping services across the Asia Pacific region,” said Eddie Lee, Head of Commercial of International Business at SingPost. By mobilizing our network across Australia, we can significantly improve Wish’s delivery times, and ensure a heightened level of customer satisfaction.”
Bill Zhang, VP of Global Logistics at Wish.com has expressed his delight with the deal as he praised CouriersPlease’s expertise.
“We are delighted to be expanding our network of logistics partners to reduce delivery times for our Australian users,” said Zhang. “As a top-tier logistics provider, CouriersPlease’s expertise will be instrumental in refining our last-mile delivery processes and enhancing the experience for both users and merchants.”