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Jobs of the Future

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By Published On: January 30, 20180 Comments

Courier pick-up and delivery services are among the top 5 industries that will provide the strongest employment growth in 2017-18 and over the next 5 years, fuelled e-commerce growth.

IBISWorld has identified the industries that will provide the strongest employment growth in 2017-18 and over the next five years in Australia. IBISWorld senior industry analyst James Thomson expects data storage services, craft beer production, aquaculture, preschool education and courier pick-up and delivery services will be the industries posting the fastest employment growth in 2017-18 and over the next five years.

“The courier pick-up and delivery services industry is forecast to grow in 2017-18, and expand further over the next five years,” says Thomson. Employment in courier pick-up and delivery services grew by 4.3 percent in 2016-2017 and it’s expected to grow at an annualised 3.1 percent over the next five years, according to IBISWorld research, which is attributed to growth.

Thompson says retailers, especially online stores, require the industry’s services to deliver goods to customers. While local retailers have been responsible for most of this growth, a large portion has been coming from international e-commerce sites that require parcel delivery services.

Furthermore, the boom in food delivery services such as Menulog and Deliveroo has boosted demand for courier services that deliver food from restaurants and cafes to households. As a result, industry employment is expected to increase by 4.3 percent in 2017-18.

E-commerce, particularly through custom transport services for online retailers, is projected to drive industry growth over the next five years. The industry is more labour-intensive than other transport industries due to the amount of labour time required in the ‘last kilometre’ of delivery. As a result, industry employment is expected to grow at an annualised 3.1 percent over the five years through 2022-23.

Growing wages and demand for skilled employees will provide solid opportunities for employment over the next five-year period. IBISWorld expects demand for professionals with advanced degrees to rise and more employees are likely to upskill or reskill to satisfy growing employer requirements for knowledgeable staff.

Jobs of the Future e-commerce courier and delivery pick-up e-commerce jobs

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