Articles by Neha Kale: Close
Amazon’s Sales Soar as Profits Drop

Amazon's investment into technology and content has been slow to pay off, as the retailer reports a swift drop in profits despite rising sales for 2011.

By Neha Kale | 02 Feb 2012
E-Commerce Toolkit: Top Tips For the Year Ahead

January is officially over - it’s time to chase away the post-holiday blues with our guide to the trends that will drive your business in the year ahead.

By Neha Kale | 01 Feb 2012
Clever Content Gives Retailers a Competitive Edge

Retailers are increasingly turning to editorial content to drive customer relationships, establish the voice of their brand and encourage repeat visits.

By Neha Kale | 31 Jan 2012
Facebook Set to Break Records with IPO

Facebook's heavily anticipated initial public offering could raise up to $US10 billion and secure a market valuation of between $US75 and $US100 billion.

By Neha Kale | 31 Jan 2012
E-Commerce World Tour: Focus on E-tail Powerhouses

The the US and the UK might have claimed all the e-commerce clout to date, but Brazil and China are set to send waves across the global e-tail landscape.

By Neha Kale | 30 Jan 2012
Mastercard Pulse: E-Commerce Sales to Hit $US200 Billion in 2012

Talk of economic gloom has yet to quell e-commerce growth, with Mastercard Pulse predicting that online retail sales will reach $US200 billion in 2012.

By Neha Kale | 30 Jan 2012
Groupon Rolls Out Self-serve Kiosks Across Chicago

Groupon is widening its channel horizons by rolling out kiosks across various Chicago locations with plans to take the campaign national throughout the year.

By Neha Kale | 30 Jan 2012
Customers Shop Retailers by Brand, Not Channel

The fact that shoppers are identifying retailers via brand, not channel, will radically rewrite the rulebook for multichannel merchants looking to get ahead.

By Neha Kale | 27 Jan 2012
Topshop's Australian Sales Defy Expectations

Topshop's Australian expansion pays off with the retailer confirming that sale figures have defied expectations - in spite of the local industry downturn.

By Neha Kale | 25 Jan 2012
The Home Depot Acquires Local Online Marketplace Redbeacon

The Home Depot's acquisition of home services marketplace Redbeacon signals a potential shift from a big-box approach to a locally-focussed direction.

By Neha Kale | 23 Jan 2012
Amazon Tops NRF Customer’s Choice Survey

Amazon is the top retailer for customer service, according to the latest Customer's Choice Survey by the National Retail Federation and American Express.

By Neha Kale | 23 Jan 2012
T-Shopping Takes E-tail By Storm

The smartphone might lay claim to the spotlight, but T-commerce is a rising force with 87% of tablet owners shopping via their device during the holidays.

By Neha Kale | 20 Jan 2012