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Social media can make or break a brand's image. Small things like maintaining transparent language can be the crux to building a strong and loyal customer.
CX is a trend that will only get more sophisticated for online retail. Tink Taylor provides essential insights into the key CX strategies leading the way in brand success.
Better reviews equate to better perceptions and better sales. So, it should be no wonder that e-commerce vendors aim for the best possible reviews of their products. However, there are plenty of shady deals and...
Tom Christodoulou, the ANZ sales director & general manager at Zebra Technologies, looks at how mobile POS systems can help retailers stay connected in an increasingly omnichannel world.
As 3D and Augmented Reality tech becomes more accessible, Paul Boudet looks at how retailers can successfully integrate these technologies to improve their customer journeys.
For the inner techs amongst us, a new web standard created by the Global Supply Chain Standards Organisation (GS1) is in its foundational stage. But, it is set to strengthen the connection and transparency between...
Instagram has just released intriguing data for small and medium-sized business owners in terms of their growing ability to reach their forever Instagramming young Australian customers via their platform.