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Quality Mobile Apps A Necessity For Retailers

Performance isn't an issue limited to a brand's website; customers will develop trust issues with a brand that presents a slow-moving, irrelevant or problematic mobile app as well, according to a new report.

By Rory Betteridge | 10 Apr 2015
All Future Apple Apps Must Meet New Standards

As of February next year, all new applications and updates to old applications for Apple's popular range of mobile devices must meet new design standards.

By Rory Betteridge | 21 Oct 2014
Australia Post Launches ParcelSend Mobile App

In an ongoing bid to solidify its place in the local deliveries marketplace, Australia Post has launched a new mobile app for consumers and SMBs that aims to make booking parcel deliveries easier.

Infographic: eBay's 100 Million

eBay is celebrating its 100 millionth app download as well as 100 million listings via mobile, solidifying the virtual marketplace's place within m-commerce.

Customer Service Doesn’t End With a Sale: Using Technology to Manage Relationships

The best online retailers are able to keep track of every person that has ever purchased from their store, while also maintaining regular dialogue with them. Here are some ideas on how to manage customer...

ShopKick 'Til You Drop

Not just limited to online retail, newly launched ShopKick demonstrates how m-commerce can be used in the offline world.

Customer Contact and Support Tools – Best Practices for Online Retailers

If you’ve ever experienced frustration at the hands of a website not providing an easy line of communication or even visible contact details, then consider the fact that visitors or consumers using your site may...