While many Australians woke up to the social media outage yesterday, it caused a larger wave than at first thought. How much did this six-hour shut-down cost businesses?

Social commerce has exploded in popularity over the last six months, with retailers using the social space to appeal to a new audience and take advantage of the online retail boom. We spoke to Kevin...

The Australian Retailers Association has announced its partnership with Facebook with aims for 'deeper industry cooperation'. 

Is the golden age of social media over? Are you tired of fighting for organic reach and throwing money at paid advertising? Is the answer to ditch social all together?

Elizabeth Warren hopes to secure the 2020 US Democratic presidential nomination by campaigning for the government to “break up monopolies” like Amazon, Google and Facebook.

Facebook has purchased the digital start-up responsible for IKEA’s AI mobile app.

Amazon reportedly offers third-party advertisers the chance to send product samples to its customers by utilising its consumer data, delivery network and 100 million plus Prime subscribers.

As part of Facebook and Instagram’s annual “Gift Guide” initiative, we talk to the owner of Spiritwoods Botanicals to learn how she uses social media to increase her business’s brand awareness.

Facebook is taking the concept of social commerce to the next level, opening small business pop-up stores for its online merchants.

Facebook and Instagram have announced changes to limit time spent on its platforms. How will this change consumer behaviour and what impact will it have for online retailers?

Facebook’s latest patent filing reveals plans for the social media giant to make shopping from third party suppliers through the messenger app, without being re-directed to a new site, possible.

The latest research from Roy Morgan reveals that Australian consumers are beginning to mistrust popular social networking sites like Facebook, which is becoming detrimental to online customer engagement.