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Consumer and Business Confidence Unsteady in August

Both consumer and business confidence are below the 2021 average as lockdowns continue across Australian states, but remain above the average 2020 levels.

Power Retail By Power Retail | 01 Sep 2021
Preparing For Christmas 2021: 62% of Aus Consumers Want Real-Time Visibility of Online Orders

SOTI research unveils what is at the top of Australian consumers’ Christmas online shopping wish list this year.

Power Retail By Power Retail | 30 Aug 2021
Making the Most of Marketplaces | Q&A with Mirakl

Marketplaces have certainly made a name for themselves in the last 18 months, and not without reason. Consumers have access to a wider range of products, competitive pricing and a curated shopping experience. For retailers,...

Ally Feiam By Ally Feiam | 23 Aug 2021
Electronics Retailers Not on Marketplaces Missing Out

We asked shoppers exactly how they prefer to shop online for electronics. Sales events? Marketplaces? Find out what they have to say.

Natasha Sholl By Natasha Sholl | 19 Aug 2021
L'Oréal: 'If you don’t know where you rank against your competitors you're operating in a vacuum.'

We sat down with L'Oréal's Insights team to find out how they maintain their competitive advantage. (Hint: data).

Natasha Sholl By Natasha Sholl | 20 Jul 2021
Consumer Confidence Remains Steady as Lockdowns Continue

Even as Sydney faces its third week of lockdown, consumer confidence remains steady at 110.0.

Power Retail By Power Retail | 14 Jul 2021
Power Retail Online Revenue Forecast: What Does it Mean for YOU?

Last month we forecast 38 percent year-on-year growth for March e-commerce revenue, aligning with the latest ABS figures. Is this cause for panic or celebration?

Natasha Sholl By Natasha Sholl | 11 May 2021
Birdsnest's Competitive Advantage: 'It's very important for retailers to understand their place in the ecosystem.'

Power Retail Switched On is an industry-led data, insights and benchmarking service helping Australian e-commerce businesses improve performance. We find out how retailers have been using their membership for competitive advantage. 

Natasha Sholl By Natasha Sholl | 13 Apr 2021
What's Ahead for E-Com in 2021? Q&A with Searchspring

Last year was a rollercoaster, to say the least. We sat down with Kate Massey, Head of APAC at Searchspring, to examine the highs and lows of 2020, and what retailers can learn for a...

Power Retail By Power Retail | 06 Apr 2021
Consumer Behaviour Changes Retailers Should Expect this Christmas

Online shopping is set to soar at Christmas time this year, a new study from PayPal has reported. 

Power Retail By Power Retail | 13 Nov 2020
Was August the Biggest Month in Australian E-Commerce History?

It's clear that Aussies can't get enough of e-commerce, as s new report from Australia Post suggests. In August 2020, Australians contributed to the biggest month in 'online shopping history'. 

Power Retail By Power Retail | 24 Sep 2020
Why the NPS Should be a Brand's Top Priority

All retailers are aware of the importance of its NPS, but sometimes its consequences can go unnoticed and damage a brand to its core.

Ally Feiam By Ally Feiam | 01 Aug 2019