Building loyalty with customers is an important aspect of retail that appears to be increasing. Zendesk has released the most loyal customer demographic in Australia, and how retailers can improve the loyalty retention for Aussie...

While sales go down across retail, Millennial shoppers are increasing the amount they spend, says a new study.

The brands doing the best job attracting spending among millennials in the US are Sephora, Nike and Victoria’s Secret, according to a new report, with these retailers' strong online presence a key contributor to popularity.

Being best friends with millennials could well be one of your best advantages in the wonderful world of e-commerce come 2017, according to Mon Purse.