Results for #omnichannel: Close
Myer Returns to Profits After Four Years, Withholds Dividends

Myer is pushing its customer-first initiative heavily in FY21, with its H2 FY21 results 'best since 2016'. But it still withholds dividends, despite JobKeeper, rent waivers and a boost in net profits.

Power Retail By Power Retail | 16 Sep 2021
Scents and Sensibility: Inside dusk's New Online Era

The last 18 months have been a rollercoaster of new beginnings for dusk. We sat down with Garry Hamilton-Smith, Head of E-commerce & Digital at dusk to discuss the new website, a change in marketing strategies...

Ally Feiam By Ally Feiam | 15 Sep 2021
Behind the Scenes with Gazman and its Gangbuster Growth

We sat down with Zhen Hann Leow, Group E-Commerce Manager at Gazman, to examine the changes in online shopper behaviour, blurring the lines between online and offline, and what's next for the family-owned business. 

Ally Feiam By Ally Feiam | 28 Jul 2021
Zara Lets Shoppers Get Phygital with 'Store Mode'

Are you a fan of phygital retail? Zara is hoping to take the trend one step further with the launch of its new experiential multichannel service - Store Mode.

Power Retail By Power Retail | 15 Jul 2021
Coles is Investing $2.5 Billion into Digital: What's Changing?

Coles is investing $2.5 billion on its digital platform over the next two years. The supermarket's strategy aims to enhance the overall online shopping experience, provide a seamless omnichannel strategy and improve customer satisfaction. Here's...

Ally Feiam By Ally Feiam | 18 Jun 2021
Walmart's Warehouse Expansion Proves E-Com Isn't Going Anywhere

Walmart is here to prove that the e-commerce boom is only just beginning, with plans to build new distribution centres for online orders in Texas.

Power Retail By Power Retail | 29 Jan 2021
Staples' Returns Platform Could Be an E-Commerce Game Changer

The US retailer, Staples, is starting to accept e-commerce returns from other retailers to help alleviate the returns process. Is this the future of retail?

Power Retail By Power Retail | 09 Oct 2020
Trends, 'Lockdown Laughs' and Partnerships - Five Minutes with Catch

The pandemic has impacted the world in so many ways, it's hard to keep up. We sat down with Ryan Gracie, CMO at Catch, to discuss the trends, the power of Australian consumers and the...

Power Retail By Power Retail | 17 Sep 2020
Pureplay vs. Omnichannel - Where Are Customers More Satisfied?

Consumer behaviour is rapidly changing, with online retail booming in the last few weeks. In a new report from Manhattan Associates, pureplay retail is the leading category within e-commerce for consumers. But there is a long...

Power Retail By Power Retail | 04 May 2020
The Chaos Behind Click & Collect

Australian online shoppers are reeling in the opportunities that Click & Collect provide, but are retailers keeping up with the craziness that it's ensuring? 

Ally Feiam By Ally Feiam | 01 Oct 2019
The Next Big Thing in E-Commerce is Already Here

Every few months, there's a new trend that takes over the retail industry. From personalisation to drone delivery, there's never a shortage of ways to engage with customers and increase revenue. For several months, more...

Ally Feiam By Ally Feiam | 25 Sep 2019
Looking Good! 'Smart' Mirrors to Revolutionise the Shopping Experience

Trying on clothes and jewellery is so 2018, thanks to the latest technology provided by Shopexp.

Ally Feiam By Ally Feiam | 18 Jul 2019