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Road Test: Let's Go Shopping at Mon Purse

I took Mon Purse's online store and its multichannel model for a road test recently, designing my own handbag, while testing out its e-commerce and multichannel operations as well as its customer experience. Let’s go shopping!

Adam Schwab on Providing Exceptional Customer Service

Adam Schwab is the co-founder and CEO of Lux Group and the owner of online travel business Luxury Escapes. The company has seen sizeable growth in the travel retail sector over the past three years,...

Mon Purse US Expansion and Multichannel Model

Customised fashion online retailer Mon purse is opening its second US store in San Francisco’s iconic Bloomingdales location in Union Square, in amongst top players like Chanel and Louis Vuitton.