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As the global online industry continues to mature and develop, so do the expectations from shoppers, who are requesting speedier delivery times.
A new study from Shippit and Manhattan Associates, '2019 State of Shipping: Consumer Online Shopping Preferences', has revealed what customers really want from their online delivery and returns experience.
Here’s a cold hard fact: 60 percent of online customers will abandon their carts if they’re not offered free shipping. If you think about all the time, effort and dollars it costs to bring each...
With global e-commerce giants raising the bar, consumer expectations getting higher, and retailers looking to cross-border commerce to drive growth, investing in logistics and fulfilment is key.
With even more Australians are turning to cross-border online shopping - this is now influencing their shipping expectations from domestic retailers. With online shopping to spike this holiday season, retailers need to double-down on the...
The practice of drop shipping could go mainstream as more retailers get on board with e-commerce and selling online, and as consumers spend more online and less in-store.