It's clear that live streaming is no longer just a trend, that's if Alibaba has anything to do with it.

Lululemon Athletica is acquiring at-home fitness company, Mirror, to help capitalise on the pandemic-fuelled at-home workout trend. 

Looking back on 2019, there have been talks of retail dying, Australia entering a somewhat retail recession and the rapid decline of brick-and-mortar. As we end the year, and thus the decade, it's important to...

With more than 10,000 partners across 100 countries, Zebra Technologies provides retailers with end-to-end business solutions. We sat down with Tom Christodoulou, the Sales Director and General Manager, ANZ, to discuss the impact of the...

Airwallex began in 2015, with a vision to make international payments easier and bring international payments and foreign exchange rates into the internet age. We sat down with Dave Stein, the Head of Corporate Development...

Blockchain has made waves over the past decade, and now it's becoming a hot topic once again. But is it worth the hype? We break down its pros, cons and how retailers can use it.

Listen in as Power Retail, CUE and Big Red Group discuss integrating AR and VR into retail, facilitating the best CX and leveraging IoT to make shopping easier for customers.

When it comes to the customer experience and engagement, the next 12 months is a crucial time for retailers to invest in technology and innovation, according to a new report.

Bringing virtual customer service to the next level, Twitter aims to make it easier for retailers to turn negative Twitter rants around and deliver a positive online interaction for their customers.

Technology is dramatically changing the retail landscape, but one thing remains the same: Retail is about providing high-quality, engaging experiences for customers. Human customers.

Online retailer The Blue Space is ramping up its customer service offering with virtual reality technology for shoppers to choose and buy bathroom designs.

Google launched its first-ever virtual assistant for its Allo messaging app yesterday, that will enable e-Commerce tasks such as buying a ticket to the footy or making a dinner reservation at your favourite restaurant.