iMedia OnDemand Features Retail’s Most Recognised – Including MYER, Catch, Temple & Webster + More

iMedia OnDemand is the home of exclusive content that brings the iMedia Summit experience to you, for free, with monthly content covering e-commerce, digital marketing, and digital advertising.

This month you will learn:

• How the dual forces of site experimentation and personalisation affect online retail
• What new online shopping behaviours mean for your business
• The impact of new voice and image interfaces for retailers and brands
• The use of technology and data to deliver customer experiences that sell

 

Session 1: Experimentation and Personalisation in Retail with MYER, St Frock

It is no secret that there is an abundance of attributes that dictate the consumer’s final decision when shopping online, such as affordability, quality, sustainability and convenience. 

Who better to drive the discussion around how the dual forces of site experimentation and personalisation are affecting online fashion retail than Sandradee Makejev from St Frock and Nicola Clement from MYER. Tune in to discover how these retailers have had to find the point of equilibrium when attempting to deliver on an increasingly long list of customer expectations.

Session 2: Online Shopping: The New Normal? With Catch Group, Temple & Webster

This session examines these online shoppers’ future intentions, uncovering whether they temporarily embrace shopping via this channel or if this accelerated change will become permanent. Ryan Gracie from Catch and Adam McWhinney from Temple & Webster debate what opportunities and challenges these behavioural changes have created for their businesses.

Is online shopping our new normal, or will old habits die hard? Watch this session on iMedia OnDemand to find out.

Session 3: Shopping with New Interfaces Featuring DuluxGroup, ThreeByOne 

The rise of voice is arguably one of the most important technology trends today, especially amongst online shoppers utilising voice assistants such as Siri and Alexa. Beyond this, image recognition and other innovations are delivering new experiences for these online consumers. 

Join Jemima Miller from DuluxGroup and Rachel Tigel from ThreeByOne to find out whether these alternative search options are the next big thing, or if the technology is failing to keep up with the demand.

Session 4: Making the Sale with Data and Technology with SurfStitch, HMD

This iMedia OnDemand webcast emphasises how convenience and delivery are crucial in providing a positive customer experience. Despite the widely discussed limitations of shopping online, this session focuses on how data and technology have revolutionised retail for the better.

Learn how to use technology and data to deliver customer experiences that sell in this session with Justin Hillberg from Surfstitch and Johan Palsson from HMD Group (Nokia).

For all of these sessions and more, head over to www.imediaondemand.com Are you interested in learning more about iMedia Summits? You can check out our iMedia events calendar here.

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