Paul Zahra Appointed CEO of Australian Retailers Association

Zahra has previous experience throughout Australian retail – his toled included CEO and Managing Director of David Jones, and senior leadership roles at David Jones, Officeworks and Target.

“We are delighted to have secured a leader of Paul’s calibre to lead the ARA as it strives to bring the industry together and create “One Voice” for small, medium and large retailers,” said Rowan Hodge, President of the ARA.

“Paul brings a deep understanding of retail and the issues and opportunities faced by the industry and our members. His inclusive and progressive leadership style, retail and digital expertise, broad networks, experience leading transformation, and strong vision for the ARA and the future of retail will be invaluable as the organisation moves forward.”

In October 2019, it was announced that Russell Zimmerman, the associate’s CEO for ten years, was retiring.

“We thank Russell for his commitment to the ARA and our members. We wish him all the best in his future endeavours,” said Hodge.

The ARA is heading towards a new direction, with a ‘one voice’ view on retail. This change aims to unify small, medium and large businesses, as its representation has been ‘fragmented’ throughout the country.

“More than 1.3 million working Australians are employed in retail. The sector is Australia’s largest employer of young people, and well over half of those employed in retail are women,” Zahra explained. “Retail offers diverse and flexible career opportunities, everything from your first job, to a job in data analytics, merchandising or supply chain and logistics.”

“In the last twenty years, the disruption and transformation of the sector has been significant as a result of ongoing changes in technology and consumer behaviour. However, what excites me is the untold story of innovation, whether in store formats, in online marketplaces, or the many small businesses that started life in someone’s living room.”

“This sector has the capacity to adapt and evolve, the power to connect people and communities, and the ability to make dreams a reality. I am optimistic about what lies ahead and look forward to supporting and advocating for our members as we overcome challenges, embrace transformation and evolve with the customers we serve.”

Zahra commences his role as CEO in May 2020.

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