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Delivery and returns often make up some of the most important factors for consumers when thinking about purchasing online. As e-commerce continues to grow in popularity amongst Australian shoppers, the need to understand the behaviour is paramount.
The Talking Point report on Returns Behaviour examines the driving factors for consumers when purchasing online, based on a summary of the aggregate market trends over a two-week period across Australia, providing essential insights to ensure retailers and brands are able to adapt, respond and grow during uncertain times.
About this Report:
Understand the minds of the consumer regarding online shopping, and returns policies with the Talking Point excerpt report.
The Talking Point report spans key areas:
- Importance of Return Policies
- Biggest Issues with Returning Items
- How Shoppers are Returning Items