Stay informed and updated on vital topics relevant to online retailers


Big Commerce
Digital Payments Report: How Consumers Prefer To Pay When Shopping Online
Published August 2023
Download the Big Commerce 2023 Digital Payments Report for the latest data insights on payment methods, purchase motivations, customer experience and more trends impacting the state of ANZ commerce.

Big Commerce
Digital Payments Report: How Consumers Prefer To Pay When Shopping Online
Published August 2023
Download the Big Commerce 2023 Digital Payments Report for the latest data insights on payment methods, purchase motivations, customer experience and more trends impacting the state of ANZ commerce.

Latitude
Demystifying Interest Free for Merchants and Consumers: How Affordable Payment Plans Drive Sales Growth
Published June 2023
There are more ways to pay than ever, but all that flexibility for consumers also comes with decision fatigue. Strategic communication about Interest Free options helps make them an easy choice for consumers.
In collaboration with Latitude, our latest whitepaper breaks down how Interest Free options can help businesses drive sales growth, even through a more cautious retail landscape.

Latitude
Demystifying Interest Free for Merchants and Consumers: How Affordable Payment Plans Drive Sales Growth
Published June 2023
There are more ways to pay than ever, but all that flexibility for consumers also comes with decision fatigue. Strategic communication about Interest Free options helps make them an easy choice for consumers.
In collaboration with Latitude, our latest whitepaper breaks down how Interest Free options can help businesses drive sales growth, even through a more cautious retail landscape.
Riskified
Stay Ahead of Fraud: Critical Insights For Your Business
Published May 2023
With the online customer journey under near-constant and highly sophisticated attacks, managing fraud prevention has become more complex and high-stakes than ever before, How can eCommerce businesses manage the never-ending fight against online fraud?
The white paper, Stay Ahead of Fraud: Critical Insights For Your Business, offers best practices for avoiding costly risks and protecting the customer experience.

Riskified
Stay Ahead of Fraud: Critical Insights For Your Business
Published May 2023
With the online customer journey under near-constant and highly sophisticated attacks, managing fraud prevention has become more complex and high-stakes than ever before, How can eCommerce businesses manage the never-ending fight against online fraud?
The white paper, Stay Ahead of Fraud: Critical Insights For Your Business, offers best practices for avoiding costly risks and protecting the customer experience.


Big Commerce
Resilience: Surfing Market Waves In The Face Of Economic Adversity
Published February 2023
The biggest learning, and undeniable imperative as a retailer is to be prepared for whatever may come your way, and to bolster your business and it’s resilience by any means necessary.
This report has been put together as a response to recent times. Our hope is that these insights will not just allow you to surf macro-economic trends, but survive and thrive under any market headwind that comes your way.

Big Commerce
Resilience: Surfing Market Waves In The Face Of Economic Adversity
Published February 2023
The biggest learning, and undeniable imperative as a retailer is to be prepared for whatever may come your way, and to bolster your business and it’s resilience by any means necessary.
This report has been put together as a response to recent times. Our hope is that these insights will not just allow you to surf macro-economic trends, but survive and thrive under any market headwind that comes your way.
Adyen
Preparing for peak season
Published November 2022
This peak shopping season period is without a doubt a key moment of truth for retailers around the world. From operational efficiency and checkout optimisation to customer service and loyalty, it simultaneously exposes businesses’ strengths and weaknesses in the space of a few thrilling, chaotic, intense periods in time. So how should retailers prepare?
Adyen’s guide to peak season growth in Australia aims to help navigate the peak season and get the most out of sales across all channels.

Adyen
Preparing for peak season
Published November 2022
This peak shopping season period is without a doubt a key moment of truth for retailers around the world. From operational efficiency and checkout optimisation to customer service and loyalty, it simultaneously exposes businesses’ strengths and weaknesses in the space of a few thrilling, chaotic, intense periods in time. So how should retailers prepare?
Adyen’s guide to peak season growth in Australia aims to help navigate the peak season and get the most out of sales across all channels.


Latitude
Customer Hyper Personalisation Marketing
Published November 2022
Right product. Right customer. Right channel. Right time. That’s customer hyper personalisation marketing in a nutshell. But understanding how it works can unlock better experiences for your customers and new growth opportunities for your business.
Power Retail’s white paper, in collaboration with Latitude, will give you the fundamentals to effectively use personalisation within your business. Because once you unlock its potential, it will become a powerful addition to your marketing toolkit.

Latitude
Customer Hyper Personalisation Marketing
Published November 2022
Right product. Right customer. Right channel. Right time. That’s customer hyper personalisation marketing in a nutshell. But understanding how it works can unlock better experiences for your customers and new growth opportunities for your business.
Power Retail’s white paper, in collaboration with Latitude, will give you the fundamentals to effectively use personalisation within your business. Because once you unlock its potential, it will become a powerful addition to your marketing toolkit.
Hubbed
The Growing Importance Of Delivery Choice In The Ecommerce Industry
Published August 2022
Now, more than ever, consumers are demanding more choice, convenience and control with their online shopping experience. With many payment options available, offering delivery choices at checkout could be a key point of difference. Give consumers the option of being able to pick a location or a time that they can pick up their parcels.
Download HUBBED’s latest research, which delves into consumer preferences and includes insights into how retailers can better cater for their consumers regarding parcel delivery.

Hubbed
The Growing Importance Of Delivery Choice In The Ecommerce Industry
Published August 2022
Now, more than ever, consumers are demanding more choice, convenience and control with their online shopping experience. With many payment options available, offering delivery choices at checkout could be a key point of difference. Give consumers the option of being able to pick a location or a time that they can pick up their parcels.
Download HUBBED’s latest research, which delves into consumer preferences and includes insights into how retailers can better cater for their consumers regarding parcel delivery.


YouPay
Multiplayer Shopping: What it means for the future of ecommerce
Published July 2022
Ecommerce and innovation go hand-in-hand but, until now, something as universal as the online shopping cart has remained largely unchanged.
YouPay’s cart sharing technology lets one person shop online and another person pay at the checkout, seamlessly and securely. Find out how multiplayer shopping can grow your ecommerce business in YouPay’s report.

YouPay
Multiplayer Shopping: What it means for the future of ecommerce
Published July 2022
Ecommerce and innovation go hand-in-hand but, until now, something as universal as the online shopping cart has remained largely unchanged.
YouPay’s cart sharing technology lets one person shop online and another person pay at the checkout, seamlessly and securely. Find out how multiplayer shopping can grow your ecommerce business in YouPay’s report.

Commercetools
2022 Shopper Experience Report
Published July 2022
The 2022 Shopper Experience Report is based on the latest data and insights so that you can stay on top of exactly what’s happening in eCommerce.
This exclusive report is based on survey data from over 2,600 Australian online shoppers PLUS a cross section of Australian online retailers, which means you get a holistic view of exactly what’s happening in the industry today, and where we’re heading next.

Commercetools
2022 Shopper Experience Report
Published July 2022
The 2022 Shopper Experience Report is based on the latest data and insights so that you can stay on top of exactly what’s happening in eCommerce.
This exclusive report is based on survey data from over 2,600 Australian online shoppers PLUS a cross section of Australian online retailers, which means you get a holistic view of exactly what’s happening in the industry today, and where we’re heading next.
Dotdigital
The future of cross-channel marketing
Published February 2022
The last two years have seen a dramatic shift in consumer behaviour, with a broader demographic of shoppers heading online. The pandemic has forever altered the why, when, and how the shoppers engage with brands. Yet, we know this isn’t just a reactive change due to lockdowns and restrictions, but a far more long-term shift that will impact cross-channel strategy in 2022 and beyond. Are you prepared? In this research report, we take a deep dive into the purchase journey of the customers.

Dotdigital
The future of cross-channel marketing
Published February 2022
The last two years have seen a dramatic shift in consumer behaviour, with a broader demographic of shoppers heading online. The pandemic has forever altered the why, when, and how the shoppers engage with brands. Yet, we know this isn’t just a reactive change due to lockdowns and restrictions, but a far more long-term shift that will impact cross-channel strategy in 2022 and beyond. Are you prepared? In this research report, we take a deep dive into the purchase journey of the customers.
