Welcome to the Power Retail Power Talks Podcast

Join Rosalea Caterson, the host of Power Talks Podcast and Editor of Power Retail, for insightful bite-sized discussions with industry influencers and leading brands shaping the Australian ecommerce landscape.

Welcome to the Power Retail Power Talks Podcast

Join Rosalea Caterson, the host of Power Talks Podcast and Editor of Power Retail, for insightful bite-sized discussions with industry influencers and leading brands shaping the Australian ecommerce landscape.

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Listen to the Power Retail Power Talks Podcast on:

Guests Featured on Power Retail Power Talks Podcast:

Heather Bone

Heather Bone
Director of ESG / Team Global Express

In the second International Women’s Day Power Talks podcast, Rosalea had a conversation with Heather Bone, Director of ESG at Team Global Express.

They discussed ESG and accessible sustainability, and Heather shared her insights on ensuring the authenticity and feasibility of ESG goals. As it’s an International Women’s Day special, Heather also shared her career journey and an inspiring story about a forgotten hero. Stay tuned for an insightful and educational episode.

Heather Bone

Heather Bone
Director of ESG / Team Global Express

In the second International Women’s Day Power Talks podcast, Rosalea had a conversation with Heather Bone, Director of ESG at Team Global Express.

They discussed ESG and accessible sustainability, and Heather shared her insights on ensuring the authenticity and feasibility of ESG goals. As it’s an International Women’s Day special, Heather also shared her career journey and an inspiring story about a forgotten hero. Stay tuned for an insightful and educational episode.

Taeressa Fawthrop
Chief Consumer Officer / Team Global Express

Welcome to a two-part International Women’s Day Power Talks podcast special. Our host, Rosalea, will be conversing with two inspiring and influential women in leadership roles to discuss their journeys, responsibilities, and the women who inspire them.

In this episode, Rosalea sat down with Taeressa Fawthrop, Chief Consumer Officer at Team Global Express. They delved into her career trajectory and her experiences as a woman in the logistics industry. Taeressa’s role primarily revolves around customer experience, so they explored how this manifests at Team Global Express and how brands can seize opportunities for stronger connections with their customers and business partners.

Taeressa Fawthrop
Taeressa Fawthrop

Taeressa Fawthrop
Chief Consumer Officer / Team Global Express

Welcome to a two-part International Women’s Day Power Talks podcast special. Our host, Rosalea, will be conversing with two inspiring and influential women in leadership roles to discuss their journeys, responsibilities, and the women who inspire them.

In this episode, Rosalea sat down with Taeressa Fawthrop, Chief Consumer Officer at Team Global Express. They delved into her career trajectory and her experiences as a woman in the logistics industry. Taeressa’s role primarily revolves around customer experience, so they explored how this manifests at Team Global Express and how brands can seize opportunities for stronger connections with their customers and business partners.

Sera Volau

Sera Volau
Ecommerce Product Manager / Kookai

To conclude our second season of Power Talks, our host Rosalea engaged in a conversation with Sera Volau, Ecommerce Product Manager at Kookai.

They spoke about the unique challenges – and opportunities that come from a vertically integrated business, managing omnichannel balance and brand identity, and the value of bringing lived experiences to your role.

We’re delighted to have YouPay as the proud sponsor of this episode of Power Talks.

Sera Volau

Sera Volau
Ecommerce Product Manager / Kookai

To conclude our second season of Power Talks, our host Rosalea engaged in a conversation with Sera Volau, Ecommerce Product Manager at Kookai.

They spoke about the unique challenges – and opportunities that come from a vertically integrated business, managing omnichannel balance and brand identity, and the value of bringing lived experiences to your role.

We’re delighted to have YouPay as the proud sponsor of this episode of Power Talks.

Carl Hartmann
Co-Founder / Lyre’s Spirit Co

In the sixth episode of Power Talks Season Two, our host Rosalea Catterson had a conversation with Carl Hartmann, Co-Founder & Executive Director at Lyre’s.

They spoke about all the surprises that come with launching an globally expanding a non-alcoholic spirits brand, Lyre’s digital presence and fostering a social movement amongst its community. I also found out Carl’s top tips on how to manage peak season pressures.

We’re delighted to have YouPay as the proud sponsor of this episode of Power Talks.

Carl Hartmann
Carl Hartmann

Carl Hartmann
Co-Founder / Lyre’s Spirit co

In the sixth episode of Power Talks Season Two, our host Rosalea Catterson had a conversation with Carl Hartmann, Co-Founder & Executive Director at Lyre’s.

We spoke about all the surprises that come with launching an globally expanding a non-alcoholic spirits brand, Lyre’s digital presence and fostering a social movement amongst its community. I also found out Carl’s top tips on how to manage peak season pressures.

We’re delighted to have YouPay as the proud sponsor of this episode of Power Talks.

Samantha Gopal

Samantha Gopal
Senior Product Manager – Digital / Bunnings Warehouse

In the fifth episode of Power Talks Season Two, our host Rosalea Catterson had an insightful conversation with Samantha Gopal, Senior Product Manager for Digital at Bunnings.

In this episode, they spoke about mentorship and career growth, and the importance of mental wellbeing support in the workplace. Sam shared more about her role and what’s in the works for Bunnings, her learnings from a variety of career development programs she’s taken part in, and the importance of challenging the status quo.

This episode is a really important one that tackles some workplace stigmas around gendered expectations, mental health, and wellbeing, and I think all you listeners will come away from it with a refreshed mindset, so let’s get into it!

We’re delighted to have YouPay as the proud sponsor of this episode of Power Talks.

Samantha Gopal

Samantha Gopal
Senior Product Manager – Digital / Bunnings Warehouse

In the fifth episode of Power Talks Season Two, our host Rosalea Catterson had an insightful conversation with Samantha Gopal, Senior Product Manager for Digital at Bunnings.

In this episode, they spoke about mentorship and career growth, and the importance of mental wellbeing support in the workplace. Sam shared more about her role and what’s in the works for Bunnings, her learnings from a variety of career development programs she’s taken part in, and the importance of challenging the status quo.

This episode is a really important one that tackles some workplace stigmas around gendered expectations, mental health, and wellbeing, and I think all you listeners will come away from it with a refreshed mindset, so let’s get into it!

We’re delighted to have YouPay as the proud sponsor of this episode of Power Talks.

Samuel Wood
CEO & Co-Founder / Azura Fashion Group

In the fourth episode of Power Talks Season Two, our host Rosalea Catterson had a conversation with Samuel Wood, the CEO and Co-Founder of Azura Fashion Group.

Sam told Rosalea Azura’s origin story, its circularity and sustainability journey, and how it’s tackling global market challenges. They spoke about AI and its role in the business, and how Azura is evolving, and he shared some really valuable tips on tackling new challenges.

We’re delighted to have YouPay as the proud sponsor of this episode of Power Talks.

Samuel Wood
Samuel Wood

Samuel Wood
CEO & Co-Founder / Azura Fashion Group

In the fourth episode of Power Talks Season Two, our host Rosalea Catterson had a conversation with Samuel Wood, the CEO and Co-Founder of Azura Fashion Group.

Sam told Rosalea Azura’s origin story, its circularity and sustainability journey, and how it’s tackling global market challenges. They spoke about AI and its role in the business, and how Azura is evolving, and he shared some really valuable tips on tackling new challenges.

We’re delighted to have YouPay as the proud sponsor of this episode of Power Talks.

Rosie McFarlane

Rosie McFarlane
Head of Loyalty / MECCA

For the third episode of Power Talks Season Two, our host Rosalea Catterson had an insightful discussion with Rosie McFarlane, Mecca’s Head of Loyalty.

They spoke about Mecca’s award-winning loyalty program and got some insight into the magic happening behind the scenes that has it smashing all customer expectations. Rosie introduced Rosa to the concept of ‘humanizing digital’ and explained how Mecca maintains a customer-centric culture in all it does. So settle in as they deep dive into Beauty Loop, all things loyalty, the importance of sunscreen, and so much more.

We’re delighted to have YouPay as the proud sponsor of this episode of Power Talks.

Rosie McFarlane

Rosie McFarlane
Head of Loyalty / MECCA

For the third episode of Power Talks Season Two, our host Rosalea Catterson had an insightful discussion with Rosie McFarlane, Mecca’s Head of Loyalty.

They spoke about Mecca’s award-winning loyalty program and got some insight into the magic happening behind the scenes that has it smashing all customer expectations. Rosie introduced Rosa to the concept of ‘humanizing digital’ and explained how Mecca maintains a customer-centric culture in all it does. So settle in as they deep dive into Beauty Loop, all things loyalty, the importance of sunscreen, and so much more.

We’re delighted to have YouPay as the proud sponsor of this episode of Power Talks.

Owen Bolwell
Global Ecommerce Transformation Lead / Total Beauty Network

In the second episode of Power Talks’ season two, our host Rosalea Catterson engaged with Owen Bolwell, currently the Global Ecommerce Transformation Lead at Total Beauty Network, and an Ecommerce Transformation Manager and advisor to high-growth Australian Retail Brands.

They talked about his work with Total Beauty Network, his process as an advisor, and ways businesses can transform their customer experience journeys. Owen shared some fantastic insights into the challenges faced by ecommerce businesses – and the experts, as well as his tips to overcome them. So listen on for some valuable, sometimes bizarre insights and tips from a real pro.

We’re delighted to have YouPay as the proud sponsor of this episode of Power Talks.

Owen Bolwell
Owen Bolwell

Owen Bolwell
Global Ecommerce Transformation Lead / Total Beauty Network

In the second episode of Power Talks’ season two, our host Rosalea Catterson engaged with Owen Bolwell, currently the Global Ecommerce Transformation Lead at Total Beauty Network, and an Ecommerce Transformation Manager and advisor to high-growth Australian Retail Brands.

They talked about his work with Total Beauty Network, his process as an advisor, and ways businesses can transform their customer experience journeys. Owen shared some fantastic insights into the challenges faced by ecommerce businesses – and the experts, as well as his tips to overcome them. So listen on for some valuable, sometimes bizarre insights and tips from a real pro.

We’re delighted to have YouPay as the proud sponsor of this episode of Power Talks.

Davie Fogarty

Davie Fogarty
CEO / The Oodie

Kicking off the second season of Power Retail Power Talks Podcast, our host Rosalea sat down with Davie Fogarty, the founder, and CEO of The Oodie, Shark Tank judge, YouTube Star, and AFR Young Rich Lister.

Davie shared a wealth of insights, tips, and advice with our listeners. He discussed his journey of starting an ecommerce business, his sources of inspiration, and his key strategies for successful partnerships. Find out if The Oodie has any plans for brick-and-mortar stores in the works and how Davie effectively manages his diverse responsibilities, from Shark Tank to vlogging, and more.

We’re delighted to have YouPay as the proud sponsor of this episode of Power Talks.

Davie Fogarty

Davie Fogarty
CEO/ The Oodie

Kicking off the second season of Power Retail Power Talks Podcast, our host Rosalea sat down with Davie Fogarty, the founder, and CEO of The Oodie, Shark Tank judge, YouTube Star, and AFR Young Rich Lister.

Davie shared a wealth of insights, tips, and advice with our listeners. He discussed his journey of starting an ecommerce business, his sources of inspiration, and his key strategies for successful partnerships. Find out if The Oodie has any plans for brick-and-mortar stores in the works and how Davie effectively manages his diverse responsibilities, from Shark Tank to vlogging, and more.

We’re delighted to have YouPay as the proud sponsor of this episode of Power Talks.

Daniel Bracken
CEO / Michael Hill

For this special sustainability-focused mini-series Rosalea had a conversation with Daniel Bracken, CEO of Michael Hill.

They delved into their Re:Cycle gold recycling program, which we previously featured in the Sustainability Spotlight. They explored the program’s details, Michael Hill’s broader ESG initiatives, and how this program is truly making a difference.

Daniel Bracken
Daniel Bracken

Daniel Bracken
CEO / Michael Hill

For this special sustainability-focused mini-series Rosalea had a conversation with Daniel Bracken, CEO of Michael Hill.

They delved into their Re:Cycle gold recycling program, which we previously featured in the Sustainability Spotlight. They explored the program’s details, Michael Hill’s broader ESG initiatives, and how this program is truly making a difference.

Anna Forster

Anna Forster
Co-Founder and Chief Sustainability Nerd / The Purpose Agents

For this special sustainability-focused mini-series, Rosalea sat down with Sustainability Spotlight collaborator and Co-Founder and Chief Sustainability Nerd of The Purpose Agents, Anna Forster.

From incoming reporting requirements to carbon pricing, they spoke about regulatory changes and other key topics in the sustainability sector demanding the industry’s attention and Anna identified what retailers should focus on now to get ahead of the game, and really make a difference.

Anna Forster

Anna Forster
Co-Founder and Chief Sustainability Nerd / The Purpose Agents

For this special sustainability-focused mini-series, Rosalea sat down with Sustainability Spotlight collaborator and Co-Founder and Chief Sustainability Nerd of The Purpose Agents, Anna Forster.

From incoming reporting requirements to carbon pricing, they spoke about regulatory changes and other key topics in the sustainability sector demanding the industry’s attention and Anna identified what retailers should focus on now to get ahead of the game, and really make a difference.

Adam Posner
CEO / The Point of Loyalty

To conclude our very first season of Power Talks, Rosalea engaged in a conversation with loyalty expert Adam Posner as he shared his fantastic insights into the world of loyalty.

He explained why he defines loyalty not as a program, but as an outcome and offered his advice on how to create and tailor the perfect loyalty program for your brand and customers and critical tips for success.

This episode of Power Talks is proudly sponsored by ShipStation.

Adam Posner
Adam Posner

Adam Posner
CEO / The Point of Loyalty

To conclude our very first season of Power Talks, Rosalea engaged in a conversation with loyalty expert Adam Posner as he shared his fantastic insights into the world of loyalty.

He explained why he defines loyalty not as a program, but as an outcome and offered his advice on how to create and tailor the perfect loyalty program for your brand and customers and critical tips for success.

This episode of Power Talks is proudly sponsored by ShipStation.

Stacey Crommelin

Stacey Crommelin
Head of Digital & Customer Experience / Taking Shape

In the seventh episode of Power Talks, Rosalea had a conversation with Stacey Crommelin, Head of Digital and Customer Engagement at Taking Shape.

They discussed excelling in customer service and engagement, translating these strategies into the digital shopping experience, and explored how Taking Shape distinguishes itself from the competition.

This episode of Power Talks is proudly sponsored by ShipStation.

Stacey Crommelin

Stacey Crommelin
Head of Digital & Customer Experience / Taking Shape

In the seventh episode of Power Talks, Rosalea had a conversation with Stacey Crommelin, Head of Digital and Customer Engagement at Taking Shape.

They discussed excelling in customer service and engagement, translating these strategies into the digital shopping experience, and explored how Taking Shape distinguishes itself from the competition.

This episode of Power Talks is proudly sponsored by ShipStation.

Brandon Soo
Ecommerce Manager/ Total Tools

In the sixth episode of Power Talks, Rosalea engaged in a discussion with Brandon Soo, Ecommerce Manager at Total Tools. She discussed website optimization and the intricacies of handling an omnichannel network.

We apologise, the audio can be a bit rocky sometimes but do stick around to find out what the man with access to all the tools imaginable is currently DIYing and hear his advice for ecommerce success.

This episode of Power Talks is proudly sponsored by ShipStation.

Brandon Soo
Brandon Soo

Brandon Soo
Ecommerce Manager / Total Tools

In the sixth episode of Power Talks, Rosalea engaged in a discussion with Brandon Soo, Ecommerce Manager at Total Tools. She discussed website optimization and the intricacies of handling an omnichannel network.

We apologise, the audio can be a bit rocky sometimes but do stick around to find out what the man with access to all the tools imaginable is currently DIYing and hear his advice for ecommerce success.

This episode of Power Talks is proudly sponsored by ShipStation.

Kelly Slessor

Kelly Slessor
Ecommerce Coach

In our fifth episode of Power Talks, Rosalea sat down to chat with Kelly Slessor, ecommerce coach, founder of Shop You, and ecommerce all-rounder superstar.

With years of experience under her belt and her finger constantly on the pulse of all things retail, Rosalea asked Kelly about the biggest challenges in ecommerce, how to overcome them, and her thoughts on all the latest tech.

This episode of Power Talks is proudly sponsored by ShipStation.

Kelly Slessor

Kelly Slessor
Ecommerce Coach

In our fifth episode of Power Talks, Rosalea sat down to chat with Kelly Slessor, ecommerce coach, founder of Shop You, and ecommerce all-rounder superstar.

With years of experience under her belt and her finger constantly on the pulse of all things retail, Rosalea asked Kelly about the biggest challenges in ecommerce, how to overcome them, and her thoughts on all the latest tech.

This episode of Power Talks is proudly sponsored by ShipStation.

Charlie Ganzen
Director / Lovehoney

In our fourth episode of Power Talks, Rosalea spoke to Charlie Ganzen, ANZ Director of sexual wellness company Lovehoney.

He shared insights into the company’s advertising challenges, highlighted Lovehoney’s unique position in the industry, and compared Australian shopping trends on a global scale.

Stay tuned to learn about his journey from Marketing Manager to Director and discover the most valuable advice he’s ever received.

This episode of Power Talks is proudly sponsored by ShipStation.

Charlie Ganzen
Charlie Ganzen

Charlie Ganzen
Director / Lovehoney

In our fourth episode of Power Talks, Rosalea spoke to Charlie Ganzen, ANZ Director of sexual wellness company Lovehoney.

He shared insights into the company’s advertising challenges, highlighted Lovehoney’s unique position in the industry, and compared Australian shopping trends on a global scale.

Stay tuned to learn about his journey from Marketing Manager to Director and discover the most valuable advice he’s ever received.

This episode of Power Talks is proudly sponsored by ShipStation.

Stephanie Lang

Stephanie Lang
Marketing Director / BlackMilk Clothing

In our third episode of Power Talks, Rosalea sat down with Stephanie Lang, Marketing Director from BlackMilk Clothing, the pioneers of Geek Chic, responsible for the infamous Galaxy leggings, and a company that is continuously leading the way for inclusive, stylish, alt fashion for over a decade with an unstoppable cult following across its platforms.

They spoke about social media, building a community around your brand, and found out what the next biggest thing since Galaxy leggings may be….

This episode of Power Talks is proudly sponsored by ShipStation.

Stephanie Lang

Stephanie Lang
Marketing Director / BlackMilk Clothing

In our third episode of Power Talks, Rosalea sat down with Stephanie Lang, Marketing Director from BlackMilk Clothing, the pioneers of Geek Chic, responsible for the infamous Galaxy leggings, and a company that is continuously leading the way for inclusive, stylish, alt fashion for over a decade with an unstoppable cult following across its platforms.

They spoke about social media, building a community around your brand, and found out what the next biggest thing since Galaxy leggings may be….

This episode of Power Talks is proudly sponsored by ShipStation.

Jane Cay

Jane Cay
Founder/ Birdsnest

In our second episode of the Power Retail Power Talks Podcast, Rosalea sat down with Jane Cay, the founder of award-winning Women’s clothing retailer Birdsnest.

They talked about her ecommerce journey and how Birdsnest brings that shop floor level of personalisation and outfit matchmaking online. Stay tuned to find out what this ecommerce pioneer thinks is the next big industry paradigm shift so you can stay on top of it.

This episode of Power Talks is proudly sponsored by ShipStation.

Jane Cay
Founder / Birdsnest

In our second episode of the Power Retail Power Talks Podcast, Rosalea sat down with Jane Cay, the founder of award-winning Women’s clothing retailer Birdsnest.

They talked about her ecommerce journey and how Birdsnest brings that shop floor level of personalisation and outfit matchmaking online. Stay tuned to find out what this ecommerce pioneer thinks is the next big industry paradigm shift so you can stay on top of it.

This episode of Power Talks is proudly sponsored by ShipStation.

Jane Cay
Ryan Gracie

Ryan Gracie
Chief Marketing Officer / MyDeal

In our inaugural episode of the Power Retail Power Talks Podcast, Rosalea sat down with Australian marketplace marketing expert and CMO of MyDeal, Ryan Gracie.

She asked him about the struggles of acquiring customers in this climate, and the equally tricky task of retaining them, looked back at how marketplaces have evolved and got his advice for managing a team through tough times.

This episode of Power Talks is proudly sponsored by ShipStation.

Ryan Gracie

Ryan Gracie
Chief Marketing Officer / MyDeal

In our inaugural episode of the Power Retail Power Talks Podcast, Rosalea sat down with Australian marketplace marketing expert and CMO of MyDeal, Ryan Gracie.

She asked him about the struggles of acquiring customers in this climate, and the equally tricky task of retaining them, looked back at how marketplaces have evolved and got his advice for managing a team through tough times.

This episode of Power Talks is proudly sponsored by ShipStation.

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