Unlock access to the ultimate intelligence tool for ecommerce businesses

Discover essential Retailer Benchmarking Tools, Australian ecommerce data & insights, data on Australia’s Top 500 Retailers and The Customer Experience Index.

Log into Switched On

Switched On

Drive your online performance and profitability!

Equipped with enhanced ecommerce intelligence tools, Switched On members unlock unlimited access to essential Retailer Benchmarking Tools, extensive Australian ecommerce data and insights, exclusive data on Australia’s Top 500 retailers, and the Customer Experience Index reflecting their customers’ shopping experience.

Ecommerce Data & Insights

Australian Ecommerce Data & Insights

Our comprehensive market research delves into a wide range of crucial topics influencing online retail in Australia. This research is based on interviews conducted with our extensive panel of over 1 million Australian shoppers, as well as 12,500 retailers and industry suppliers.

Ecommerce Data & Insights

Australian Ecommerce Data & Insights

Our comprehensive market research delves into a wide range of crucial topics influencing online retail in Australia. This research is based on interviews conducted with our extensive panel of over 1 million Australian shoppers, as well as 12,500 retailers and industry suppliers.

Retailer Benchmarking

Access real-time accurate data on your online performance, benchmarking against the wider Australian ecommerce market.

Retailer Benchmarking Data

Retailer Benchmarking

Access real-time accurate data on your online performance, benchmarking against the wider Australian ecommerce market.

Retailer Benchmarking Data
Customer Experience Index Report

Customer Experience Index

The Customer Experience Index provides retailers a detailed and comprehensive score reflecting their shoppers’ experience.

Customer Experience Index Report

Customer Experience Index

The Customer Experience Index provides retailers a detailed and comprehensive score reflecting their shoppers’ experience.

Top 500 Australian Retailers

Gain exclusive access to the most extensive collection of data on Australia’s Top 500 Online Retailers.

Power Retail Top 500 Australian Online Retailers

Top 500 Australian Retailers

Gain exclusive access to the most extensive collection of data on Australia’s Top 500 Online Retailers.

Power Retail Top 500 Australian Online Retailers

Level up in ecommerce with plans for everyone

Get started for free with our LITE tools, or get more with our Switched Advanced On membership.

SWITCHED ON LITE

Perfect for those seeking real-time news, limited datasets, and valuable insights.

1 user
4 Retailer benchmarking metrics

Benefit From
  • Limited Retailer Performance Benchmarks
  • Get the latest online retail news, data, and insights in our biweekly Pulse and Plus newsletter

Most Popular

SWITCHED ON ADVANCED

Perfect for retailers seeking valuable ecommerce benchmarking, insights, and comprehensive customer satisfaction data. Our Advanced package also offers real-time rankings of the top 500 Australian Retailers.

Unlimited users
A Library of ecommerce reports
Complete retailer benchmarking metrics
Personalised Customer Experience Index Report
Access to the Australian Top 500 Retailers

Benefit From
  • Comprehensive retailer benchmark metrics across various devices, channels, and more

  • Monthly Trajectory reports that uncover the latest trends, data, and valuable insights within the world of ecommerce

  • Exclusive access to the most extensive collection of data on Australia’s Top 500 Online Retailers

  • Your personalised Customer Experience Index report, a detailed and comprehensive report that captures your shoppers’ experience across multiple data touch points, providing valuable insights into their satisfaction. Available to annual Retailer members only

  • The live ranking of the Top 500 Australian Retailers, assessed on over a dozen crucial performance metrics

  • The latest online retail news, data, and insights in our biweekly Pulse newsletter

  • In-depth insights on online retail trends

  • Discounted rates on Power Retail research and data products

Stay Up To Date On All Things Ecommerce

Delivered straight to your inbox every week. Find out what’s happening in online retail as it happens.