NEW! COMPARE YOUR CUSTOMER EXPERIENCE WITH BENCHMARKS IN THE CUSTOMER EXPERIENCE INDEX REPORT
Harness the power of your own customer service score data to attract new customers and retain existing ones!
As ecommerce continues to thrive, monitoring and tracking customer experiences is increasingly challenging. Are retailers meeting customer expectations? How was their online shopping experience?
Introducing the Power Retail Customer Experience Index: providing retailers a detailed and comprehensive score reflecting their shoppers’ experience.
“I wanted to extend a big thank you for sending over The Customer Experience Index report for Just Sunnies. It’s a truly fantastic and invaluable resource for our business and the entire team here. It’s especially exciting to see how Just Sunnies stacks up against the Top 25 Australian online retailers, exceeding industry benchmarks!”