From mailed DVDs to online streaming, Netflix exemplifies industry changes of the last twenty years. Co-founder Mitch Lowe talked at this year’s ORIAs about how the company adapted to changing technology and customer demand.
Founded in 2017, The Sheet Society is still fresh on the e-commerce scene, but that doesn’t mean the business isn’t on the fast-track to success. Power Retail catches up with the bedding retailer’s founder, Hayley Worley.
We identified three key strategies for retailers to meet — and exceed — shopper expectations going into peak season from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands.