As Amazon prepares for the official launch of its second Prime Day event for 2022, marking the first time the online marketplace has held the event twice in one year, Australia stands out as an exception to the retail giant’s Prime Day plans with the local Amazon arm instead kicking off a somewhat lesser sales event known as ‘Big Smile’.
E-commerce giant eBay has been spectacularly handed new penalties in New South Wales, it has been announced today, with NSW Fair Trading fining the marketplace following NRL Grand Final tickets appearing on its platform - breaching state ticket scalping laws.
Leading software as a service e-commerce platform BigCommerce have announced the winners of this year’s ‘Make It Big’ awards, a series of awards aimed at spotlighting and celebrating the achievements of online retailers making use of the BigCommerce platform, with Australia’s own Beer Cartel taking home this year’s Innovation Award.
Fresh developments in the ongoing boardroom saga for online retailer Booktopia has seen four independent directors of online book retailer Booktopia depart their posts, resigning following founder and former CEO Tony Nash’s bold push to squeeze out some of the company’s directors.
Digital media outfit Concrete Playground has bet big on the continued growth of the online travel market, partnering with travel tech providers TRAVLR to launch a new e-commerce platform offering travel and experience itineraries aimed at Gen Z and Millennial travellers.
Image sharing social platform Pinterest has seen surprising growth in recent years boosted by the COVID-19 pandemic, seeing it reach a global traffic rank of 36 as recently as August according to SimilarWeb insights - even exceeding the ranking of e-commerce giant eBay - but it may well be the platform’s format offering the greatest potential assets for retailers.
We identified three key strategies for retailers to meet — and exceed — shopper expectations going into peak season from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands.