Australian Shoppers
It’s Time Retailers Appealed to the Older Shopper
The changes to retail this year have been paramount, and they're likely never to return to what once was. Australians in isolation who have never shopped online were left with no option but to give it a go, and have since adapted to the online space. Enter the older shopper - have they been left in the dark?
What Motivates Aussies to Shop Online?
There are three major motivators for Australian shoppers to turn to e-commerce. A new report from Hubbed investigates some of the determining influences for Aussie online shoppers.
Are Aussie Shoppers Fussed about Delivery?
It's no secret that retailers compete to lock in the best delivery time, and shoppers are happy to pay a little bit extra to get their parcels to their doorstep sooner. So, how do Aussies compare to the rest of the world?
Small Businesses Approaching 2024 with Proactive Confidence
Despite feeling the pressure, Sendle’s 2023 Small Business Survey has found that many Aussie Small Businesses are proactively approaching 2024.
Cash Rate Pause Welcome Relief Ahead of Christmas
The RBA’s decision to hold cash rates for December is welcomed by retailers but some critics say its not good enough.
David Jones Announces Eastland Store Closure
David Jones has announced the closure of another physical store with the retailer optimising its network to ensure omnichannel efficiency.
Solving the Major Challenges Faced in Omni-channel Retail
The omni-channel experience introduces new challenges. Retailers need to focus on three critical optimisations to ensure a frictionless customer experience.
Key Takeaways from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands
We identified three key strategies for retailers to meet — and exceed — shopper expectations going into peak season from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands.
The Rise of Delivery Choices – What consumers want and how to exceed their expectations
HUBBED compiles three valuable insights on consumer preferences and expectations on their post purchase parcel delivery experience from its recent report, The Rise of Delivery Choices.