Black Friday
Shopify BFCM Sales Reach Record Breaking $9.3B USD Globally
Shopify merchant data reveals record breaking Black Friday and Cyber Monday highlights globally and in Australia.
What to Expect from Black Friday: Savvy Spenders, Sophisticated Scams, and Sports Related Gifts
As Black Friday kicks off the weekend’s sales frenzy, we’ve compiled some predictions to tide you over until the data rolls in.
Shopify shares record breaking $7.5 Billion Black Friday shopping data
Shopify has reported its Black Friday, Cyber Monday shopping data using real time global data. In Australia, it was a record breaking event.
Australians set to spend $9 billion on Black Friday Cyber Monday sales
Australian consumers are set to spend big this year with the NRA predicting a $9 billion spend over the Black Friday and Cyber Monday sales period.
Roy Morgan predicts Black Friday sales to exceed 2021
Black Friday weekend is approaching, with the ARA and Roy Morgan predicting a better year than 2021.
Amazon Top 100 Toy Trends no mere plaything
As the holiday season fast approaches, the Australian arm of online retail giant Amazon has released its hotly anticipated Top 100 Holiday Toy list with some adorable assistance from the Starlight Children’s Foundation.
Black Friday early preparation more important than ever
Once relegated to a US-only phenomenon, Black Friday has seen exponential growth in Australia in the last decade to where it is now considered by many to be the single biggest date on the Australian retail calendar. This year, as consumers grapple with high costs of living and the ramifications of an immense and ongoing spike in inflation rates since mid-2021, retailers are being warned to start their preparations for the sales event even earlier than normal.
Consumers shy on spend to prepare for Xmas splurge, retail bodies find
Aussie consumers have been cutting back on household spending to prepare for a spending splurge this holiday season, according to separate reports from Australia’s two primary retail bodies.
Boost BFCM With Great Customer Experience
Rise above the frenzy and boost ROI this Black Friday Cyber Monday (BCFM) with great customer experience. Here are our top 4 tips.
Cyber attacks cost retailers millions and lessons from a ‘PR Nightmare’
Fallout from the historic Optus data breach continues to be acutely felt, with the full extent of the damage to Optus’ brand credibility as a result of the cyber attack unlikely to be known for months or even years to come. Meanwhile, consumers and retailers alike are warned to be vigilant as Black Friday events are predicted to see a rise in instances of online scam attempts.
Small Businesses Approaching 2024 with Proactive Confidence
Despite feeling the pressure, Sendle’s 2023 Small Business Survey has found that many Aussie Small Businesses are proactively approaching 2024.
Cash Rate Pause Welcome Relief Ahead of Christmas
The RBA’s decision to hold cash rates for December is welcomed by retailers but some critics say its not good enough.
David Jones Announces Eastland Store Closure
David Jones has announced the closure of another physical store with the retailer optimising its network to ensure omnichannel efficiency.
Solving the Major Challenges Faced in Omni-channel Retail
The omni-channel experience introduces new challenges. Retailers need to focus on three critical optimisations to ensure a frictionless customer experience.
Key Takeaways from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands
We identified three key strategies for retailers to meet — and exceed — shopper expectations going into peak season from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands.
The Rise of Delivery Choices – What consumers want and how to exceed their expectations
HUBBED compiles three valuable insights on consumer preferences and expectations on their post purchase parcel delivery experience from its recent report, The Rise of Delivery Choices.
