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Are You Making the Most of Your Marketing? | Q&A with Klaviyo
From an e-commerce analytics tool to an intuitive platform, Klaviyo has come a long way. We sat down with Robert Gibson, the Senior Partnerships Manager, APAC at Klaviyo, to examine the changes in consumer behaviour, how it impacts retail strategies, and how they can cut through the noise in the lead up to Christmas.
Report: December to be Biggest Online Shopping Quarter on Record. Are you Prepared?
August has recorded the largest week in e-commerce in 2021 to date, and we're just getting started! Are you ready for what's next?
We Asked Shoppers: What’s Driving Cart Abandonment? (It May Not Be What You Think)
From delivery speed to payment options, we surveyed Aussie shoppers to find out why they abandon carts (and what you can do about it).
5 Ways to Reduce Abandoned Cart Rates
The average Aussie abandons their shopping cart 48 per cent of the time - it's something that happens often, and there are ways retailers can reduce this number.
Small Businesses Approaching 2024 with Proactive Confidence
Despite feeling the pressure, Sendle’s 2023 Small Business Survey has found that many Aussie Small Businesses are proactively approaching 2024.
Cash Rate Pause Welcome Relief Ahead of Christmas
The RBA’s decision to hold cash rates for December is welcomed by retailers but some critics say its not good enough.
David Jones Announces Eastland Store Closure
David Jones has announced the closure of another physical store with the retailer optimising its network to ensure omnichannel efficiency.
Solving the Major Challenges Faced in Omni-channel Retail
The omni-channel experience introduces new challenges. Retailers need to focus on three critical optimisations to ensure a frictionless customer experience.
Key Takeaways from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands
We identified three key strategies for retailers to meet — and exceed — shopper expectations going into peak season from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands.
The Rise of Delivery Choices – What consumers want and how to exceed their expectations
HUBBED compiles three valuable insights on consumer preferences and expectations on their post purchase parcel delivery experience from its recent report, The Rise of Delivery Choices.