Case profiles
PROFILE: The start-up success story scratching an itch in e-commerce
When you hear “man’s best friend”, odds are you instantly understand what’s being said, such is the extent of the love so many of us have for the dogs in our lives. But how many of us have closely considered what we’re putting into our best friend’s bowl every day? We often set healthy eating goals for ourselves, but what about our pooches?
20 Questions with Jane Cay, Founder & CEO of birdsnest
As the winner of the Top Personalisation Award at the All Star Bash 2022, birdsnest is a key player when it comes to dressing women wonderfully. Jane Cay, the founder and CEO of birdsnest, considers herself an 'accidental' leader, now running one of the most successful retail brands in the country. We asked her 20 questions to find out a bit more about the retail leader. What makes her day better? Are there any skills she'd love to master?
20 Questions with Jen Geale, Co-Founder of MTB Direct
Jen Geale co-founded MTB Direct in 2012, which has gone on to be one of the leading pureplay sports and outdoor retailers in the country. Beginning in the corporate world, Geale has gone from strength to strength, working as a renowned keynote speaker at retail events, growing her pureplay business, and inspiring others in the e-commerce world. We got to know the retail trailblazer a little more by asking her 20 questions about the risks she loves to take, the proudest moment of her career and advice she'd give her 16-year-old self.
How LVLY Achieved 500% YoY Growth | Q&A with LVLY
What started out as a way to spread joy and building a brand that Australians would enjoy, has quickly turned into one of the leading online flower delivery services in the country. We sat down with Hannah Spilva, the CEO and Co-Founder of LVLY to discuss the pandemic's impact on Australian consumers, shaking up the flower industry, and what's next on the horizon.
A Brilliant Future for Diamonds | Q&A with Michael Hill
Are diamonds still a girl's best friend? It's possible, but not the diamonds you may imagine. We sat down with Vanessa Brennan, Chief Brand & Customer Officer at Michael Hill to discuss lab-grown diamonds and the transformation of the jewellery industry.
2019 Top 100 Showcase: Beserk
In the first instalment of our 2019 Top 100 online retailers showcase, we talk to alternative fashion brand Beserk about how the company achieved its number 29 ranking.
Shopify BFCM Sales Reach Record Breaking $9.3B USD Globally
Shopify merchant data reveals record breaking Black Friday and Cyber Monday highlights globally and in Australia.
Mys Tyler Launches Innovative AI Stylist Feature
Fashion Startup Mys Tyler has unveiled its new generative AI feature. We spoke to founder and CEO Sarah Neill to find out more.
BNPL Legislation Delayed
BNPL industry regulations will not be brought into law this calendar year as the government delays the process into 2024.
Solving the Major Challenges Faced in Omni-channel Retail
The omni-channel experience introduces new challenges. Retailers need to focus on three critical optimisations to ensure a frictionless customer experience.
Key Takeaways from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands
We identified three key strategies for retailers to meet — and exceed — shopper expectations going into peak season from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands.
The Rise of Delivery Choices – What consumers want and how to exceed their expectations
HUBBED compiles three valuable insights on consumer preferences and expectations on their post purchase parcel delivery experience from its recent report, The Rise of Delivery Choices.
