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chatbots

Facebook and Stanford to Develop Self-Improving Chatbot

Facebook is reportedly working with researchers from Stanford University to overcome existing limitations in chatbot capabilities.

65% of Consumers Skeptical of Chatbot Capabilities

The use of chatbots by online businesses is expected to rise over the next two years, but new research has revealed that 65 percent of consumers think chatbots are “too dumb” to be useful.

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