Alibaba's 11.11 Global Shopping Festival exceeded expectations in the first 24 hours of its launch, further solidifying e-commerce's place in the post-pandemic world. Power Retail sat down with Maggie Zhou, the Managing Director of Alibaba Group Australia and New Zealand, to better understand the changing customer behaviours in China and how it may impact Australian retail.
Golden Week, the seven-day national holiday in China, presents the country with its second-busiest tourism period of the year. Alipay has released new data on the Chinese holiday and how it affected Australian retail.
We identified three key strategies for retailers to meet — and exceed — shopper expectations going into peak season from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands.