A new study from Shippit and Manhattan Associates, '2019 State of Shipping: Consumer Online Shopping Preferences', has revealed what customers really want from their online delivery and returns experience.
The need for inventory visibility has never been more critical in retail. Customers expect their goods to arrive faster than ever before and want to know where their package is every step of the way. Zebra Technologies looks at how to meet these expectations with RFID.
We identified three key strategies for retailers to meet — and exceed — shopper expectations going into peak season from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands.