COVID-19
Woolworths FY23 results – $1.6 billion profit, uncertain outlook
Woolworths Group says local inflationary impacts are creating new challenges as its customers’ household budgets become increasingly stretched.
Confidence Stabilising but Remains ‘Weak’ After Second Consecutive Increase
Things are looking more optimistic, with consumer confidence increasing for the second consecutive week.
Laura Ashley Returns to Australia, Plans Expansion
Laura Ashley is returning to Australia after it filed voluntary administration in March 2020, citing the pandemic as its core reason. It will expand into various countries as part of a multi-year partnership with IMG.
Amazon’s Ambassador Program Blunder Exposes a Huge Open Secret
Amazon has secretly removed its Ambassador program, which paid certain warehouse staff to write positive experiences working for the retailer. After a series of unquestionable blunders, it's time Amazon stopped the PR spin and actually invested in taking care of their staff.
Australian Consumers More Confident in Third Week of January
The Omicron variant has appeared to peak, resulting in a 2.2 point increase in Consumer Confidence for the third week of January.
November 2021 Retail Turnover Recovers “All Lost Momentum” from Delta Variant
After a couple of consecutive increases in retail turnover, November 2021 has proven to be one of the strongest yet. But what does the new and rapidly spreading Omicron variant mean for retailers?
November Largest Month in Aus Online Shopping History, AusPost Reports
Another record has been broken, Australia Post is reporting. The courier service has recorded the largest month in online shopping history, marking more than 21 million parcels delivered across the sales period.
Experts Offer Advice for Retailers Heading into Black Friday
The Christmas season is well and truly here, with sales events popping up left, right and centre. We asked a series of experts for their advice heading into the sales events season, and how to reduce strain.
Inside Amazon Australia’s Christmas Hiring Spree
Australia has a big Christmas coming, and Amazon Australia is starting its prep early. The retailer is gearing up for a massive Christmas season, hiring more than 1,000 seasonal workers to ease the strain.
Economic Optimism Drives ‘Virtually Unchanged’ Consumer Confidence
Australian consumers remain somewhat positive about current economic conditions, with consumer confidence virtually the same as in previous weeks.
Mys Tyler Launches Innovative AI Stylist Feature
Fashion Startup Mys Tyler has unveiled its new generative AI feature. We spoke to founder and CEO Sarah Neill to find out more.
BNPL Legislation Delayed
BNPL industry regulations will not be brought into law this calendar year as the government delays the process into 2024.
Alice McCall Faces Scrutiny for SHEIN Partnership
Aussie designer Alice McCall has made her comeback with a new collection and an unlikely collaborator which has been met with scrutiny from fans and critics alike.
Solving the Major Challenges Faced in Omni-channel Retail
The omni-channel experience introduces new challenges. Retailers need to focus on three critical optimisations to ensure a frictionless customer experience.
Key Takeaways from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands
We identified three key strategies for retailers to meet — and exceed — shopper expectations going into peak season from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands.
The Rise of Delivery Choices – What consumers want and how to exceed their expectations
HUBBED compiles three valuable insights on consumer preferences and expectations on their post purchase parcel delivery experience from its recent report, The Rise of Delivery Choices.
