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COVID-19

Australia Post’s Temporary Pause on Online Deliveries: Experts Weigh In

Australia Post is temporarily pausing its Parcel Point collections from the 4th - 7th September, in an effort to reduce the strain as online orders skyrocket. What does this mean for retailers? We asked the experts. 

By |September 2, 2021|Categories: News|Tags: , , , , , |0 Comments

AusPost Pauses E-Com Parcels as Backlog Reach Christmas Levels

Australia Post is temporarily pausing its parcel collections from online retailers across NSW, ACT and Victoria as its backlog reaches pre-Christmas levels. Here's what it means for retailers moving forward.

The COVID-19 Pandemic was the Reset that E-Commerce Supply Chains Needed

It takes a significant jolt to spur businesses and individuals away from their traditional ways of operating. The ongoing COVID-19 pandemic has provided society with that nudge, and it has changed e-commerce supply chains forever.

By |August 17, 2021|Categories: Sponsored Post|Tags: , , , , , , |0 Comments

Consumer Confidence’s Sharp Drop Resembles 2020 Levels

Australian consumers are feeling the weight of ongoing lockdown, Roy Morgan has reported. Consumer confidence is experiencing its sharpest dip since March 2020, when the first lockdown measures were announced in Australia. 

What Aussie Online Shoppers Did in 2020

Experts predicted that e-commerce would contribute 12-13 percent of total retail spend in 2020. In reality, online made up 16.3 percent of retail spend, fuelled by the pandemic and necessity of e-commerce.

Will a Return to Travel Halt E-Commerce Growth?

Travel has been off the cards for some time now, and a result of this has been an enormous influx of online shopping, even as Australia says goodbye to lockdowns and restrictions. But what will happen when travel resumes? Will e-commerce remain the way it is, reach new levels or fall by the wayside? 

Is Ulta’s Loyalty Program a Gold Standard for Beauty Retailers?

E-commerce in the United States has long been more advanced than in Australia, but it seems that we're starting to catch up. Ulta, the American beauty retailer, has amped up its loyalty offering to reflect the changes in consumer behaviour. Here's what Aussie retailers could learn from the beauty giant.

Aussie Online Shopping Expectations are Rapidly Changing

Australian online shoppers want retailers to lift their game and meet new expectations if they want to continue shopping with them, a new report has found.

Heather Bone
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