A Valentine’s Day Special: For the Love of Loyalty!

The heart-filled holiday is around the corner and what’s more special than to learn how to build loyal relationships with your customers.

How InnovaDerma Increased its Revenue by 436 Percent in the First Half of 2020

Landing a customer may seem like one of the hardest things a retailer can achieve, but the real challenge happens afterwards: keeping the customer coming back. In a world surrounded by retailers all trying to offer consumers the latest deals, and reel them back to become repeat customers, it can be hard to stand out. InnovaDerma decided to do something about it - here’s how they learned to swim against the current and keep their customers coming back over and over.

Why Australian Retailers are Leading the Way in CX

Tink Taylor of dotdigital explains the ways Australian retailers are paving the way in CX, and which brands are leaders of the pack.

dotdigital Talks Data and the Future of Customer Engagement

We know how important data is. But utilising it effectively, for tangible results, is an element that many online retailers still struggle with.

Taking the Customer Experience (CX) to the Next Level With Omnichannel

Tink Taylor looks at the omnichannel retail sphere, and how cross-channel marketing can help brands improve their overall customer experience strategy.

By |March 28, 2019|Categories: Sponsored Post|Tags: , , , , |0 Comments

The Real Deal in the Digital World: The Art of Rebranding

Rebranding is just as important in today's e-commerce climate as it has been in bricks-and-mortar retail over the last century. Tink Taylor from dotdigital looks at the rebranding process, detailing how he modernised his own company's image.

By |February 28, 2019|Categories: Sponsored Post|Tags: , , , , , |0 Comments

New Website, Same Great Service: The CostumeBox Story

Where can you find good costumes for your kids? The Co-Founder and Co-CEO of CostumeBox asked herself this question way back in 2007. Today, her answer is simple.

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