dotdigital
A Valentine’s Day Special: For the Love of Loyalty!
The heart-filled holiday is around the corner and what’s more special than to learn how to build loyal relationships with your customers.
How InnovaDerma Increased its Revenue by 436 Percent in the First Half of 2020
Landing a customer may seem like one of the hardest things a retailer can achieve, but the real challenge happens afterwards: keeping the customer coming back. In a world surrounded by retailers all trying to offer consumers the latest deals, and reel them back to become repeat customers, it can be hard to stand out. InnovaDerma decided to do something about it - here’s how they learned to swim against the current and keep their customers coming back over and over.
Investing in Cross-Border Commerce is Key for Retailers
Tink Taylor of dotdigital explains why Aussie retailers should invest in cross-border commerce, and why it's key for success.
Why Australian Retailers are Leading the Way in CX
Tink Taylor of dotdigital explains the ways Australian retailers are paving the way in CX, and which brands are leaders of the pack.
Why Customer Experience Optimisation is Key in the Digital Era
Tink Taylor of dotdigital explains what retailers need to do to not only survive but also thrive in this crowded market, and why CX is key.
dotdigital Talks Data and the Future of Customer Engagement
We know how important data is. But utilising it effectively, for tangible results, is an element that many online retailers still struggle with.
Taking the Customer Experience (CX) to the Next Level With Omnichannel
Tink Taylor looks at the omnichannel retail sphere, and how cross-channel marketing can help brands improve their overall customer experience strategy.
The Real Deal in the Digital World: The Art of Rebranding
Rebranding is just as important in today's e-commerce climate as it has been in bricks-and-mortar retail over the last century. Tink Taylor from dotdigital looks at the rebranding process, detailing how he modernised his own company's image.
New Website, Same Great Service: The CostumeBox Story
Where can you find good costumes for your kids? The Co-Founder and Co-CEO of CostumeBox asked herself this question way back in 2007. Today, her answer is simple.
Mys Tyler Launches Innovative AI Stylist Feature
Fashion Startup Mys Tyler has unveiled its new generative AI feature. We spoke to founder and CEO Sarah Neill to find out more.
BNPL Legislation Delayed
BNPL industry regulations will not be brought into law this calendar year as the government delays the process into 2024.
Alice McCall Faces Scrutiny for SHEIN Partnership
Aussie designer Alice McCall has made her comeback with a new collection and an unlikely collaborator which has been met with scrutiny from fans and critics alike.
Solving the Major Challenges Faced in Omni-channel Retail
The omni-channel experience introduces new challenges. Retailers need to focus on three critical optimisations to ensure a frictionless customer experience.
Key Takeaways from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands
We identified three key strategies for retailers to meet — and exceed — shopper expectations going into peak season from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands.
The Rise of Delivery Choices – What consumers want and how to exceed their expectations
HUBBED compiles three valuable insights on consumer preferences and expectations on their post purchase parcel delivery experience from its recent report, The Rise of Delivery Choices.
