e-commerce insights
Consumer Survey Results: What’s Driving Returns?
Do you know how to reduce your returns rates? The latest consumer research reveals exactly what shoppers are returning and why.
Behind the Data: Meeting Customer Demand this Holiday Season
This December quarter is set to be the biggest for online shopping on record. With online adoption well underway, retailers need to take action to ensure they are providing exactly what consumers want if they want to stay ahead.
What’s Ahead for E-Com in 2021? Q&A with Searchspring
Last year was a rollercoaster, to say the least. We sat down with Kate Massey, Head of APAC at Searchspring, to examine the highs and lows of 2020, and what retailers can learn for a fruitful 2021.
Consumer Behaviour Changes Retailers Should Expect this Christmas
Online shopping is set to soar at Christmas time this year, a new study from PayPal has reported.
Will Millennials Increase Holiday Spending?
While sales go down across retail, Millennial shoppers are increasing the amount they spend, says a new study.
Inside Look: Spiritwoods Botanicals Social Strategy
As part of Facebook and Instagram’s annual “Gift Guide” initiative, we talk to the owner of Spiritwoods Botanicals to learn how she uses social media to increase her business’s brand awareness.
In Conversation With Rex Kuo, Co-Founder of Orbitkey
To celebrate some of Australia’s most innovative e-commerce entrepreneurs, we sat down with Rex Kuo from Orbitkey, to learn about his company’s start-up success.
Q&A With John Winning From Appliances Online
We sit down with CEO of the Winning Group and Founder of Appliances Online, John Winning to learn more about his career and his plans for the future.
Day One On the Ground of Online Retailer
Kicking off on Wednesday morning, our team on the ground have some key insights from this year's Online Retailer conference, including talks from Ruslan Kogan and Netflix's, Mitch Lowe.
Shopify BFCM Sales Reach Record Breaking $9.3B USD Globally
Shopify merchant data reveals record breaking Black Friday and Cyber Monday highlights globally and in Australia.
Mys Tyler Launches Innovative AI Stylist Feature
Fashion Startup Mys Tyler has unveiled its new generative AI feature. We spoke to founder and CEO Sarah Neill to find out more.
BNPL Legislation Delayed
BNPL industry regulations will not be brought into law this calendar year as the government delays the process into 2024.
Solving the Major Challenges Faced in Omni-channel Retail
The omni-channel experience introduces new challenges. Retailers need to focus on three critical optimisations to ensure a frictionless customer experience.
Key Takeaways from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands
We identified three key strategies for retailers to meet — and exceed — shopper expectations going into peak season from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands.
The Rise of Delivery Choices – What consumers want and how to exceed their expectations
HUBBED compiles three valuable insights on consumer preferences and expectations on their post purchase parcel delivery experience from its recent report, The Rise of Delivery Choices.
