In the continued increased popularity of e-commerce in the last six months, Aussie shoppers are becoming more comfortable with the platforms. In a new report from Pattern, Australian online shoppers are turning to Amazon more than ever, driven by the lockdown.
Only weeks before Amazon Prime hit Australian shores, eBay launched its own competitively priced membership, eBay Plus. Now, eBay is taking its second strike against the e-commerce giant with its first members-only sale.
We identified three key strategies for retailers to meet — and exceed — shopper expectations going into peak season from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands.