Consumers from 40 countries have taken part in a study from International Post Corporation, representing 95 percent of global e-commerce. The respondents described how their behavioural habits have changed since the announcement of the pandemic.
IKEA is making a huge change next year. After 70 years, the Swedish retailer is axing its iconic catalogue, which was first published in 1951, and will amplify and enhance its digital offerings as e-commerce continues to flourish.
As e-commerce continues to drive sturdy growth across the globe, Aussie consumers are making the choice to use digital wallets over traditional payment methods. So, is this the end of bank transfers, or is customer behaviour just adapting?
We identified three key strategies for retailers to meet — and exceed — shopper expectations going into peak season from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands.