It wasn't long ago that Etsy merchants were striking against transaction fee hikes, shutting down their shop fronts temporarily to showcase their frustrations with the 'downright hostile place' that they claimed Etsy was becoming. But it seems that the strike didn't do much to deter shoppers from purchasing on the platform, as its recent quarterly results show.
Golden Week, the seven-day national holiday in China, presents the country with its second-busiest tourism period of the year. Alipay has released new data on the Chinese holiday and how it affected Australian retail.
We identified three key strategies for retailers to meet — and exceed — shopper expectations going into peak season from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands.