Insight
Retailers are Now Operating in Commerce Anarchy – Here’s How They Can Take Back Control
Today’s brands and retailers are like mice trapped in a maze – the pathways they need to get their products to consumers are infuriatingly difficult to navigate.
L’Oréal: ‘If you don’t know where you rank against your competitors you’re operating in a vacuum.’
We sat down with L'Oréal's Insights team to find out how they maintain their competitive advantage. (Hint: data).
Why You Need a Multi-marketplace Strategy
Having a marketplace strategy is more than just listing your products and hoping for the best. Diversification is key and streamlining processes is essential.
Merged Mr Yum and me&u Reveal New Brand Identity
The F&B tech platforms will operate under the me&u name with a visual refresh combining the brand identities.
SAP Emarsys Launches Mobile Wallet
With millions of people across the world ditching their physical wallets, SAP Emarsys has dialled into the rise of digital wallets hosted in mobile phones.
Accent Group Partners with Qantas Loyalty
Qantas Frequent Flyers will be able to spend and earn Qantas Points with Accent Group’s retail brands in a new partnership.
Solving the Major Challenges Faced in Omni-channel Retail
The omni-channel experience introduces new challenges. Retailers need to focus on three critical optimisations to ensure a frictionless customer experience.
Key Takeaways from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands
We identified three key strategies for retailers to meet — and exceed — shopper expectations going into peak season from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands.
The Rise of Delivery Choices – What consumers want and how to exceed their expectations
HUBBED compiles three valuable insights on consumer preferences and expectations on their post purchase parcel delivery experience from its recent report, The Rise of Delivery Choices.