IQPC
Leaders from BBQ Galore, Optus and Volkswagen Advocate for Stronger Relationships between IT and CX
Jason Bradshaw, Author of Bestselling Book ‘It’s All About CEX’ and the Former Chief Customer Officer of Volkswagen will impart his knowledge on the critical importance between IT and CX at The Customer Show. Bradshaw’s presentation will inspire attendees to move beyond theory, taking action that leads to increased brand loyalty, customer retention and an improved relationship between IT and CX.
Shopify BFCM Sales Reach Record Breaking $9.3B USD Globally
Shopify merchant data reveals record breaking Black Friday and Cyber Monday highlights globally and in Australia.
Mys Tyler Launches Innovative AI Stylist Feature
Fashion Startup Mys Tyler has unveiled its new generative AI feature. We spoke to founder and CEO Sarah Neill to find out more.
BNPL Legislation Delayed
BNPL industry regulations will not be brought into law this calendar year as the government delays the process into 2024.
Solving the Major Challenges Faced in Omni-channel Retail
The omni-channel experience introduces new challenges. Retailers need to focus on three critical optimisations to ensure a frictionless customer experience.
Key Takeaways from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands
We identified three key strategies for retailers to meet — and exceed — shopper expectations going into peak season from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands.
The Rise of Delivery Choices – What consumers want and how to exceed their expectations
HUBBED compiles three valuable insights on consumer preferences and expectations on their post purchase parcel delivery experience from its recent report, The Rise of Delivery Choices.
