Same-day delivery, drones and everything in between - retailers are pushing the fastest delivery possible. While it's great for customers, do they actually want it? Will they embrace drone delivery and same-day, or is it being forced upon them?
UK parcel company, Doddle, is launching in Australia. The company offers logistics for e-commerce and brick-and-mortar retailers and enables retailers to offer the services themselves, as it's the best way for supporting and expanding their business.
We identified three key strategies for retailers to meet — and exceed — shopper expectations going into peak season from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands.