It has been a challenging few months for Australians, with inflation affecting consumer confidence and buying intentions for several weeks. Despite the current uncertainty surrounding the landscape, retail turnover has lifted for another consecutive month.
Retail sales have increased by 0.9 percent in April; a sign of continued recovery with three consecutive increases over the year. This is up 9.6 percent compared to the same period in 2021 and is breaking the previous record set a month earlier.
The winners of the virtual National Retail Awards have been announced for the year. Hosted the National Retail Association (NRA), the virtual event presented the 'best and brightest' of the retail industry across Australia.
We identified three key strategies for retailers to meet — and exceed — shopper expectations going into peak season from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands.