Omnichannel shopping

Paul Carroll Partners With eStar to Elevate its Online Experience

Paul Carroll has committed to improving its online customer experience, as the company looks to expand its presence across the country through a new partnership with eStar.

By |November 21, 2018|Categories: News|Tags: , , , , |0 Comments

Walmart’s Major Shake-Up of Online and In-Store

It’s been a big week for Walmart, with the company announcing an expansion of its click-and-collect service, updates to its online marketplace, and plans to turn its physical stores into ‘town centres’.

By |October 30, 2018|Categories: News|Tags: , , , , |0 Comments

How This Swedish Brand Plans to Tackle Aussie ‘Discounting Pressure’

The latest global brand to land on Australian shores has launched its local omnichannel presence with a refreshed online store and shopfront in Melbourne.

H&M Invests $20 Million to Improve Omnichannel Experience

H&M is reportedly looking to use the updated version of its app and digital-only loyalty program to roll out improvements to its omnichannel payment and delivery services.

Report Reveals Only 2% of Aussies Shop Exclusively Online

Only two percent of Aussies shop exclusively online. New research from Rakuten Marketing looks at the latest consumer trends and how retailers can tap into the omnichannel shopping market.

By |September 19, 2018|Categories: News|Tags: , , , , |0 Comments

Online Retailers Threatened by Australian Bricks-and-Mortar

New research from Monash University reveals Aussie consumers prefer shopping in-store to pureplay digital shopping experiences, but customer experience via both channels can help fix this.

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