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Taking a CX-Led Approach to Post COVID Recovery for Retailers

The last two years of the pandemic, though disruptive, have also been the catalyst for retailers to innovate, accelerate, and bring forward their digital capabilities.

By |April 7, 2022|Categories: Sponsored Post|Tags: , , |0 Comments

Temple & Webster Reports “Another Great Year” for FY21

Temple & Webster's share prices have soared as it revealed its FY21 results, which have smashed expectations and is 'another great year' for the retailer.

The ‘TikTok of E-Commerce’: Shein Surpasses H&M and Zara Sales in US

Online retailer, Shein has surpassed Zara and H&M as the leading 'ultra' fast-fashion retailer in the US. How did the retailer do it?

By |July 19, 2021|Categories: News|Tags: , , , , , |0 Comments

Transaction v Relationship

Regardless of whether you operate a traditional brick and mortar store alongside an e-commerce store or are just operating an e-commerce business, the landscape is changing and you have a choice to make.

Avoid KYS Moments: How to Grow Ideas and Your Company

The ease of getting an idea to market these days has led to a dramatic rise in KYS Moments for many people. KYS Moments are the moments you have when you see someone else get successful with an idea that you had – you want to Kick YourSelf.

Google Just Killed its Shopping App – Does it Matter?

Another day, another dead Google App. Google Shopping will no longer available for iOS and Android users in the coming weeks, the company has confirmed. Will it affect Google? Spoiler alert: probably not.

“It’s Time for Change” – Why Adore Beauty is Calling Out Beauty Brands

Australian pureplay retailer, Adore Beauty, is calling out other beauty brands across Australia for a lack of diversity in product portfolios.

Adore Beauty Introduces Loyalty Program, Adore Society

Adore Beauty has introduced its first loyalty program, dubbed Adore Society. Is this a competitive edge to its competitors, and will it drive more loyalty to its already strong customer base?

Samantha Gopal Podcast
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