Optus
Businesses Dealt Another Blow with Optus Blackout
Millions of Optus customers across Australia experienced a blackout on Wednesday, businesses across the nation are demanding compensation for their losses.
3G shutdown could cause disruptions for business
3G networks are set to be phased out at the end of the year and businesses operating older systems need to take action to avoid operational disruptions.
Cyber attacks cost retailers millions and lessons from a ‘PR Nightmare’
Fallout from the historic Optus data breach continues to be acutely felt, with the full extent of the damage to Optus’ brand credibility as a result of the cyber attack unlikely to be known for months or even years to come. Meanwhile, consumers and retailers alike are warned to be vigilant as Black Friday events are predicted to see a rise in instances of online scam attempts.
Not just ‘Optus’: The cybersecurity problems threatening Aussie retail
If you haven’t been living under a rock for the last week, it’s likely you’ve heard of the extraordinary data breach suffered by telecommunications giant Optus at the hands of an as-yet unknown hacker, with fears as many as 9.8 million current and former customers had their data compromised as a result of the hack.
Catch Group’s Newest Venture – Catch Connect
Catch Group has announced a new partnership today with Optus to unveil Catch Connect, its new mobile phone service offering.
Small Businesses Approaching 2024 with Proactive Confidence
Despite feeling the pressure, Sendle’s 2023 Small Business Survey has found that many Aussie Small Businesses are proactively approaching 2024.
Cash Rate Pause Welcome Relief Ahead of Christmas
The RBA’s decision to hold cash rates for December is welcomed by retailers but some critics say its not good enough.
David Jones Announces Eastland Store Closure
David Jones has announced the closure of another physical store with the retailer optimising its network to ensure omnichannel efficiency.
Solving the Major Challenges Faced in Omni-channel Retail
The omni-channel experience introduces new challenges. Retailers need to focus on three critical optimisations to ensure a frictionless customer experience.
Key Takeaways from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands
We identified three key strategies for retailers to meet — and exceed — shopper expectations going into peak season from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands.
The Rise of Delivery Choices – What consumers want and how to exceed their expectations
HUBBED compiles three valuable insights on consumer preferences and expectations on their post purchase parcel delivery experience from its recent report, The Rise of Delivery Choices.
