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retail 2020

What Makes Good Customer Experience in 2020 and Beyond?

The pandemic has changed the way Australian shoppers have approached retail. The blurring of lines between e-commerce and brick-and-mortar has transformed experiences and behaviours. Power Retail asked a series of experts what makes good CX, how to improve and what has changed in 2020.

By |December 16, 2020|Categories: News|Tags: , , , |0 Comments
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