Rivers is an iconic Aussie retailer. Established in 1979, it has provided shoppers with footwear and clothing for men, women and children. As one of the first online retailers in the country, it launched its e-commerce platform in 1999. Let's take a look at how much Rivers has changed since those days, as we enter the Power Retail e-commerce time machine.
We identified three key strategies for retailers to meet — and exceed — shopper expectations going into peak season from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands.