SOTI
Australian Supply Chain Crisis Forcing Customers to Think and Buy Local, Global SOTI Research Finds
More than half (60 percent) of Australian consumers said they are less likely to order an item that requires shipping from overseas than they were a year ago.
Preparing For Christmas 2021: 62% of Aus Consumers Want Real-Time Visibility of Online Orders
SOTI research unveils what is at the top of Australian consumers’ Christmas online shopping wish list this year.
53% of Aussies Keen to See Drone Delivery For Online Parcels
Research has revealed that new tech investments in the online order fulfilment space are high on consumer wish lists this Christmas.
Retail Technologies Supporting Customer Service in a Digital Age
Helen Di Giacomo, the director of enterprise mobility at SOTI Australia, looks at how emerging retail technologies are bridging the gap between online and offline shopping.
Shopify BFCM Sales Reach Record Breaking $9.3B USD Globally
Shopify merchant data reveals record breaking Black Friday and Cyber Monday highlights globally and in Australia.
Mys Tyler Launches Innovative AI Stylist Feature
Fashion Startup Mys Tyler has unveiled its new generative AI feature. We spoke to founder and CEO Sarah Neill to find out more.
BNPL Legislation Delayed
BNPL industry regulations will not be brought into law this calendar year as the government delays the process into 2024.
Solving the Major Challenges Faced in Omni-channel Retail
The omni-channel experience introduces new challenges. Retailers need to focus on three critical optimisations to ensure a frictionless customer experience.
Key Takeaways from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands
We identified three key strategies for retailers to meet — and exceed — shopper expectations going into peak season from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands.
The Rise of Delivery Choices – What consumers want and how to exceed their expectations
HUBBED compiles three valuable insights on consumer preferences and expectations on their post purchase parcel delivery experience from its recent report, The Rise of Delivery Choices.
