user experience
Adore Beauty FY23 results: loyalty soars, revenue and profit slide
Cost-of-living pressures and subdued consumer sentiment are reportedly impacting revenue and profit as Adore Beauty looks to further engage loyal customers, targeting increases in order frequency.
User Experience: What do shoppers actually want?
74% of shoppers say clear product images are what is most important to them when shopping online, according to the latest consumer survey.
Top Trends for Experiential Commerce in 2018 and Beyond
Creating an authentic and exciting brand experience for your consumer is vital in order to leverage engagement and loyalty. But in a landscape where technology is developing at a rapid speed, how much emphasis should retailers be putting on things like AI and VR?
Merged Mr Yum and me&u Reveal New Brand Identity
The F&B tech platforms will operate under the me&u name with a visual refresh combining the brand identities.
SAP Emarsys Launches Mobile Wallet
With millions of people across the world ditching their physical wallets, SAP Emarsys has dialled into the rise of digital wallets hosted in mobile phones.
Accent Group Partners with Qantas Loyalty
Qantas Frequent Flyers will be able to spend and earn Qantas Points with Accent Group’s retail brands in a new partnership.
Solving the Major Challenges Faced in Omni-channel Retail
The omni-channel experience introduces new challenges. Retailers need to focus on three critical optimisations to ensure a frictionless customer experience.
Key Takeaways from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands
We identified three key strategies for retailers to meet — and exceed — shopper expectations going into peak season from BigCommerce’s 2023 Customer Experience Report: What Online Shoppers Want from Brands.
The Rise of Delivery Choices – What consumers want and how to exceed their expectations
HUBBED compiles three valuable insights on consumer preferences and expectations on their post purchase parcel delivery experience from its recent report, The Rise of Delivery Choices.